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About This HANDBOOK/Disclaimer
We prepared this handbook to help employees find the answers to many questions that they may have regarding their employment with Quality Payroll Services, Inc. Please take the necessary time to read it.
We do not expect this handbook to answer all questions. Supervisors and Human Resources also serve as a major source of information.
Neither this handbook nor any other verbal or written communication by a management representative is, nor should it be considered to be, an agreement, contract of employment, express or implied, or a promise of treatment in any particular manner in any given situation, nor does it confer any contractual rights whatsoever. Quality Payroll Services, Inc. adheres to the policy of employment at will, which permits the Company or the employee to end the employment relationship at any time, for any reason, with or without cause or notice.
No Company representative other than the President and/or the Vice President may modify at-will status and/or provide any special arrangement concerning terms or conditions of employment in an individual case or generally and any such modification must be in a signed writing.
Many matters covered by this handbook, such as benefit plan descriptions, are also described in separate Company documents. These Company documents are always controlling over any statement made in this handbook or by any member of management.
This handbook states only general Company guidelines. The Company may, at any time, in its sole discretion, modify or vary from anything stated in this handbook, with or without notice, except for the rights of the parties to end employment at will, which may only be modified by an express written agreement signed by the employee and the President and/or the Vice President.
This handbook supersedes all prior handbooks.
Section - 1 GOVERNING PRINCIPLES OF EMPLOYMENT
1 - 1 INTRODUCTION
On behalf of Quality Payroll Services, Inc., let me extend a warm and sincere welcome to employees commencing with us.
For employees who have been with us, thanks for your past and continued service.
I extend my personal best wishes for success and happiness here at Quality Payroll Services, Inc. We understand that it is our employees who provide the services that our customers rely upon, and who will enable us to create new opportunities in the years to come.
Kimberly Jones, President
1 - 2 EQUAL EMPLOYMENT OPPORTUNITY
Quality Payroll Services, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Quality Payroll Services, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Vice President and/or the employee's supervisor. Quality Payroll Services, Inc. will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Vice President and/or the employee's supervisor. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.
1 - 3 REASONABLE ACCOMMODATIONS & INTERACTIVE DIALOGUE
Quality Payroll Services, Inc. is committed to complying with applicable federal, state, and local laws governing reasonable accommodations of individuals, including, but not limited to, the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA). To that end, Quality Payroll Services, Inc. will endeavor to make a reasonable accommodation to applicants and employees who have requested an accommodation or for whom Quality Payroll Services, Inc. has notice may require such an accommodation, related to an individual's:
- Disability, meaning any physical, medical, mental, or psychological impairment, or a history or record of such impairment;
- Sincerely held religious beliefs and practices;
- Needs as a victim of domestic violence, sex offenses, or stalking;
- Needs related to pregnancy, childbirth, or related medical conditions; and/or
- Any other reason required by applicable law, unless the accommodation would impose an undue hardship on the operation of our business.
Reasonable accommodations can take many forms. For example, reasonable accommodations for pregnancy, childbirth, or related medical conditions include but are not limited to things such as the ability to carry or keep water near and drink, as needed; allowing the employee additional restroom breaks; allowing the employee whose work requires standing to sit and whose work requires sitting to stand; allowing the employee breaks, as needed, to eat and drink; accommodations related to lactation; time off to recover from childbirth; modification of equipment; appropriate seating; temporary transfer to a different position that the employee is able to perform; restructuring job duties; light duty; or a modified work schedule. Quality Payroll Services, Inc. will work with the employee to determine what accommodation is appropriate for the employee, given the employee's unique circumstances, that does not impose an undue hardship on Quality Payroll Services, Inc.
Any employee who would like to request an accommodation based on any of the reasons set forth above should contact the Vice President and/or the employee's supervisor. Accommodation requests can be made in writing using a form which can be obtained from the Vice President and/or the employee's supervisor. If the employee who has requested an accommodation has not received an initial response within five (5) business days, they should contact the President.
Unless otherwise required by law, Quality Payroll Services, Inc. may request that the employee provide supporting documentation. Cooperating with Quality Payroll Services, Inc. by returning requested information in a timely fashion is required.
After receiving a request for an accommodation or learning indirectly that the employee may require such an accommodation, Quality Payroll Services, Inc. will engage in an interactive dialogue with the employee.
Even if the employee has not formally requested an accommodation, Quality Payroll Services, Inc. may initiate an interactive dialogue under certain circumstances, such as when Quality Payroll Services, Inc. has knowledge that employee's performance at work has been negatively affected and a reasonable basis to believe that the issue is related to any of the protected classifications set forth above, in compliance with applicable law. In the event Quality Payroll Services, Inc. initiates an interactive dialogue, it should not be construed as Quality Payroll Services, Inc.'s belief the employee requires an accommodation, but will serve as an invitation for the employee to share with Quality Payroll Services, Inc. any information the employee desires to share, or to request an accommodation.
The interactive dialogue may take place in person, by telephone, or by electronic means. As part of the interactive dialogue, Quality Payroll Services, Inc. will communicate openly and in good faith with the employee in a timely manner in order to determine whether and how Quality Payroll Services, Inc. may be able to provide a reasonable accommodation. To the extent necessary and appropriate based on the request, Quality Payroll Services, Inc. will attempt to explore the existence and feasibility of alternative accommodations as well as alternative positions for the employee. Quality Payroll Services, Inc. is not required to provide the specific accommodation sought by the employee, provided the alternatives are reasonable and either meet the specific needs of the employee or specifically address the employee's limitations.
Quality Payroll Services, Inc. will endeavor to keep confidential all communications regarding requests for reasonable accommodations and all circumstances surrounding the employee's underlying reason for needing an accommodation.
Quality Payroll Services, Inc. will not allow any form of retaliation against employees who have requested an accommodation, for whom Quality Payroll Services, Inc. has notice may require such an accommodation, or who otherwise engage in the interactive dialogue process.
Employees with questions regarding this policy should contact the Vice President and/or the employee's supervisor.
1 - 4 NON-HARASSMENT
It is Quality Payroll Services, Inc.'s policy to prohibit intentional and unintentional harassment of or against job applicants, contractors, interns, volunteers, or employees by another employee, supervisor, vendor, customer, or any third party on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws (referred to as "protected characteristics"). Such conduct will not be tolerated by Quality Payroll Services, Inc.
The purpose of this policy is not to regulate any employee's personal morality, but to ensure that no one harasses another individual in the workplace, including while on Company premises, while on Company business (whether or not on Company premises) or while representing the Company. In addition to being a violation of this policy, harassment or retaliation based on any protected characteristic as defined by applicable federal, state, or local laws also is unlawful. For example, sexual harassment and retaliation against an individual because the individual filed a complaint of sexual harassment or because an individual aided, assisted, or testified in an investigation or proceeding involving a complaint of sexual harassment as defined by applicable federal, state, or local laws are unlawful.
Harassment Defined
Harassment generally is defined in this policy as unwelcome verbal, visual, or physical conduct that denigrates or shows hostility or aversion towards an individual because of any actual or perceived protected characteristic or has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.
Harassment can be verbal (including slurs, jokes, insults, epithets, gestures, or teasing), visual (including offensive posters, symbols, cartoons, drawings, computer displays, text messages, social media posts, or emails), or physical conduct (including physically threatening another, blocking someone's way, etc.). Such conduct violates this policy, even if it does not rise to the level of a violation of applicable federal, state, or local laws. Because it is difficult to define unlawful harassment, employees are expected to behave at all times in a manner consistent with the intended purpose of this policy.
Sexual Harassment Defined
Sexual harassment can include all the above actions, as well as other unwelcome conduct, such as unwelcome or unsolicited sexual advances, requests for sexual favors, conversations regarding sexual activities, and other verbal, visual, or physical conduct of a sexual nature when:
- Submission to that conduct or those advances or requests is made either explicitly or implicitly a term or condition of an individual's employment;
- Submission to or rejection of the conduct or advances or requests by an individual is used as the basis for employment decisions affecting the individual; or
- The conduct or advances or requests have the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.
Examples of conduct that violate this policy include:
- Unwelcome flirtations, leering, whistling, touching, pinching, assault, or blocking normal movement;
- Requests for sexual favors or demands for sexual favors in exchange for favorable treatment;
- Obscene or vulgar gestures, posters, or comments;
- Sexual jokes or comments about a person's body, sexual prowess, or sexual deficiencies;
- Propositions or suggestive or insulting comments of a sexual nature;
- Derogatory cartoons, posters, and drawings;
- Sexually explicit emails, text messages, or voicemails;
- Uninvited touching of a sexual nature;
- Unwelcome sexually related comments;
- Conversation about a person's own or someone else's sex life;
- Conduct or comments consistently targeted at a single gender, even if the content is not sexual; and
- Teasing or other conduct directed toward a person because of the person's gender.
Reporting Procedures
If the employee has been subjected to or witnessed conduct which violates this policy, the employee should immediately report the matter to the Employee's Supervisor. If the employee is unable for any reason to contact this person or if the employee has not received an initial response within five (5) business days after reporting any incident of what the employee perceives to be harassment, the employee should contact the Vice President. If the person toward whom the complaint is directed is one of the individuals indicated above, the employee should contact any higher-level manager in the reporting hierarchy.
Investigation Procedures
Every report of perceived harassment will be fully investigated, and corrective action will be taken where appropriate. All complaints will be kept confidential to the extent possible, but confidentiality cannot be guaranteed. All employees must cooperate with all investigations conducted pursuant to this policy.
Retaliation Prohibited
In addition, the Company will not allow any form of retaliation against individuals who report unwelcome conduct to management or who cooperate in the investigations of such reports in accordance with this policy. If the employee has been subjected to any such retaliation, the employee should report it in the same manner in which the employee would report a claim of perceived harassment under this policy.
Violation of this policy including any improper retaliatory conduct will result in disciplinary action, up to and including termination.
1 - 5 DRUG-FREE AND ALCOHOL-FREE WORKPLACE
To help ensure a safe, healthy, and productive work environment for our employees and others, to protect Company property, and to ensure efficient operations, Quality Payroll Services, Inc. has adopted a policy of maintaining a workplace free of drugs and alcohol. This policy applies to all employees and other individuals who perform work for the Company.
The unlawful or unauthorized use, abuse, solicitation, theft, possession, transfer, purchase, sale, or distribution of controlled substances (including medical marijuana), drug paraphernalia, or alcohol by an individual anywhere on Company premises, while on Company business (whether or not on Company premises) or while representing the Company, is strictly prohibited. Employees and other individuals who work for the Company also are prohibited from reporting to work or working while they are using or under the influence of alcohol or any controlled substances, which may impact the employee's ability to perform their job or otherwise pose safety concerns, except when the use is pursuant to a licensed medical practitioner's instructions and the licensed medical practitioner authorized the employee or individual to report to work. However, this exception does not extend any right to report to work under the influence of lawful recreational or medical marijuana or to use such as a defense to a positive drug test, to the extent the employee is subject to any drug testing requirement, except as permitted by and in accordance with applicable law. This restriction does not apply to responsible drinking of alcohol at business meetings and related social outings.
Violation of this policy will result in disciplinary action, up to and including discharge.
The Company maintains a policy of non-discrimination and will endeavor to make reasonable accommodations to assist individuals recovering from substance and alcohol dependencies and those who have a medical history which reflects treatment for substance abuse conditions. However, employees may not request an accommodation to avoid discipline for a policy violation. The Company encourages employees to seek assistance before their substance abuse or alcohol misuse renders them unable to perform the essential functions of their jobs or jeopardizes the health and safety of any Company employee, including themselves.
Employees must notify the Company within five (5) calendar days if they are convicted of a criminal drug violation in the workplace. Within ten (10) days of such notification or other actual notice, the Company will advise the contracting agency of such conviction.
All employees are hereby advised that full compliance with the foregoing policy shall be a condition of employment at the Company.
Any employee who violates the foregoing drug-free workplace policy described above shall be subject to discipline up to and including immediate discharge.
In the discretion of the Company, any employee who violates the drug-free workplace policy may be required, in connection with or in lieu of disciplinary sanctions, to participate to the Company's satisfaction in an approved drug assistance or rehabilitation program.
In order to maintain a drug-free workplace, the Company has established a drug-free awareness program to educate employees on the dangers of drug abuse in the workplace; the Company’s drug-free workplace policy; the availability of any drug-free counseling, rehabilitation, and employee assistance programs; and the penalties that may be imposed for violations of our drug-free workplace policy. Such education may include: (1) distribution of the Company’s drug-free workplace policy at the employment interview; (2) a discussion of the Company’s policy at the new employee orientation session; (3) distribution of a list of approved drug assistance agencies, organizations, and clinics; (4) distribution of published educational materials regarding the dangers of drug abuse; (5) reorientation of all involved employees in cases in which a drug-related accident or incident occurs; (6) inclusion of the policy in handbooks and any other personnel policy publications; (7) lectures or training by local drug abuse assistance experts; (8) discussion by the Company's safety experts on the hazards associated with drug abuse; and (9) video tape presentations on the hazards of drug abuse.
1 - 6 WORKPLACE VIOLENCE
Quality Payroll Services, Inc. is strongly committed to providing a safe workplace. The purpose of this policy is to minimize the risk of personal injury to employees and damage to Company, Client, and personal property.
Quality Payroll Services, Inc. does not expect employees to become experts in psychology or to physically subdue a threatening or violent individual. Indeed, Quality Payroll Services, Inc. specifically discourages employees from engaging in any physical confrontation with a violent or potentially violent individual. However, Quality Payroll Services, Inc. does expect and encourage employees to exercise reasonable judgment in identifying potentially dangerous situations.
Experts in the mental health profession state that prior to engaging in acts of violence, troubled individuals often exhibit one or more of the following behaviors or signs: over-resentment, anger and hostility; extreme agitation; making ominous threats such as bad things will happen to a particular person, or a catastrophic event will occur; sudden and significant decline in work performance; irresponsible, irrational, intimidating, aggressive or otherwise inappropriate behavior; reacting to questions with an antagonistic or overtly negative attitude; discussing weapons and their use, and/or brandishing weapons in the workplace; overreacting or reacting harshly to changes in Company policies and procedures; personality conflicts with co-workers; obsession or preoccupation with a co-worker or supervisor; attempts to sabotage the work or equipment of a co-worker; blaming others for mistakes and circumstances; or demonstrating a propensity to behave and react irrationally.
Prohibited Conduct
Threats, threatening language or any other acts of aggression or violence made toward or by any Company employee WILL NOT BE TOLERATED. For purposes of this policy, a threat includes any verbal or physical harassment or abuse, any attempt at intimidating or instilling fear in others, menacing gestures, flashing of weapons, stalking or any other hostile, aggressive, injurious or destructive action undertaken for the purpose of domination or intimidation. To the extent permitted by law, employees and visitors are prohibited from carrying weapons onto Company premises.
Procedures for Reporting a Threat
All potentially dangerous situations, including threats by co-workers, should be reported immediately to any member of management with whom the employee feels comfortable. Reports of threats may be maintained confidential to the extent maintaining confidentiality does not impede Quality Payroll Services, Inc.'s ability to investigate and respond to the complaints. All threats will be promptly investigated. All employees must cooperate with all investigations. No employee will be subjected to retaliation, intimidation or disciplinary action as a result of reporting a threat in good faith under this policy.
If the Company determines, after an appropriate good faith investigation, that someone has violated this policy, the Company will take swift and appropriate corrective action.
If the employee is the recipient of a threat made by an outside party, that employee should follow the steps detailed in this section. It is important for the Company to be aware of any potential danger in its offices. Indeed, the Company wants to take effective measures to protect everyone from the threat of a violent act by employees or by anyone else.
Section - 2 OPERATIONAL POLICIES
2 - 1 EMPLOYEE CLASSIFICATIONS
For purposes of this handbook, all Quality Payroll Services, Inc. employees fall within one of the classifications below.
Full-Time Employees - Employees who regularly work at least 40 hours per week who were not hired on a short-term basis.
Part-Time Employees - Employees who regularly work fewer than 40 hours per week who were not hired on a short-term basis.
Short-Term Employees - Employees who were hired for a specific short-term project, or on a short-term freelance, per diem or temporary basis. Short-Term employees generally are not eligible for Company benefits, but are eligible to receive statutory benefits.
In addition to the above classifications, employees are categorized as either "exempt" or "non-exempt" for purposes of federal and state wage and hour laws. Employees classified as exempt do not receive overtime pay; they generally receive the same weekly salary regardless of hours worked. Such salary may be paid less frequently than weekly. The employee will be informed of these classifications upon hire and informed of any subsequent changes to the classifications.
2 - 2 YOUR EMPLOYMENT RECORDS
In order to obtain their position, employees have provided personal information, such as address and telephone number. This information is contained in their personnel file and maintained in our database.
Employees should keep their personnel file up to date by updating their personal information through the Employee Portal or informing the Head of Human Resources of any changes. Employees also should update their personal information through the Employee Portal or inform the Head of Human Resources of any specialized training or skills they acquire, as well as any changes to any required visas. Unreported changes of address, marital status, etc. can affect withholding tax and benefit coverage. Further, an "out of date" emergency contact or an inability to reach employees in a crisis could cause a severe health or safety risk or other significant problem.
2 - 3 WORKING HOURS AND SCHEDULE
Quality Payroll Services, Inc. normally is open for business from 8:00 am to 5:00 pm, Monday through Friday.
Employees will be assigned a work schedule and will be expected to begin and end work according to the client's assignment schedule. To accommodate the needs of the business, at some point Quality Payroll Services, Inc. or the client may need to change individual work schedules on either a short-term or long-term basis.
Employees will be provided meal and rest periods as required by law. A supervisor will provide further details.
2 - 4 ARTIFICIAL INTELLIGENCE
The Company recognizes that the use of artificial intelligence (AI) tools can potentially assist employees with the performance of job duties. However, there are many risks. To ensure the protection of confidential information and the integrity of our operations, as set forth below, all employees who wish to use AI tools must receive management approval and, if granted, comply with the below best practices.
Evaluation of AI tools. Employees must evaluate the utility and security of any AI tool before using it. This includes reviewing the tool's security features, terms of service, and privacy policy. Employees also should review the reputation of the tool developer and any third-party services used by the tool. But most importantly, employees must receive management approval prior to using any AI tool after explaining the manner in which it will be used and the benefits to the business.
Protection of confidential data. In using any AI tool, employees must not upload or share any confidential, proprietary, or protected data without prior written approval from the Head of Human Resources. This includes data related to customers, employees, or partners. Similarly, employees must ensure any AI tool does not utilize confidential or copyrighted information of a third party.
Access control. Employees must not give access to any AI tools approved for business use to anyone outside the Company without prior approval from the Head of Human Resources and implementation of processes as required to meet security compliance requirements. This includes sharing login credentials or other sensitive information with third parties.
Compliance with security policies. Employees must apply the same security best practices we use for all Quality Payroll Services, Inc. and customer data. This includes using strong passwords, keeping software up-to-date, and following the Company’s data retention and disposal policies.
2 - 5 TIMEKEEPING PROCEDURES
Employees placed on assignment at one of our clients' work locations may have access to the client's time management systems and will be directed by the assignment supervisors on how to properly utilize their time management system. This time will be submitted to Quality Payroll Services at the beginning of every work week for payroll processing.
In some cases, Employees must record their actual time worked in the Employee Portal for payroll and benefits purposes depending upon assignment access (if applicable) and notified by Quality Payroll Services, Inc. Non-exempt employees must record the time work begins and ends, as well as the beginning and ending time of any departure from work for any non-work-related reason, on forms as prescribed by management.
Altering, falsifying, or tampering with time records is prohibited and subjects the employee to discipline, up to and including discharge.
Exempt employees are required to record their daily work attendance and report full days of absence from work for reasons such as leaves of absence, sick leave, or personal business.
Non-exempt employees may not start work until their scheduled starting time is coordinated by their assignment supervisors and or Quality Payroll Services, Inc.
It is the employee's responsibility to sign time records to certify the accuracy of all time recorded. Any errors in the time record should be reported immediately to a supervisor, who will attempt to correct legitimate errors (if applicable).
2 - 6 OVERTIME
When Quality Payroll Services, Inc. experiences periods of extremely high activity, additional work may be required. Supervisors are responsible for monitoring business activity and requesting overtime work if it is necessary. Effort will be made to provide employees with adequate advance notice in such situations. Employees may work overtime only with prior management authorization. Any non-exempt employee who works overtime without authorization may be subject to disciplinary action, up to and including termination.
Any non-exempt employee who works overtime will be compensated at the rate of one and one-half times (1.5) their regular hourly wage for all time worked in excess of 40 hours each workweek, unless otherwise required by applicable law. Overtime pay is calculated based on actual hours worked. Paid time off, holidays, or any leave of absence will not be considered hours worked for purposes of performing overtime calculations. For purposes of calculating overtime for non-exempt employees, the workweek begins at 12 a.m. on Monday and ends 168 hours later at 12 a.m. on the following Monday.
2 - 7 TRAVEL TIME FOR NON-EXEMPT EMPLOYEES
Overnight, Out-of-Town Trips
Non-exempt employees will be compensated for time spent traveling (except for meal periods) during their normal working hours, on days they are scheduled to work and on unscheduled work days (such as weekends). Non-exempt employees also will be paid for any time spent performing job duties during otherwise non-compensable travel time; however, such work should be limited absent advance management authorization.
Out-of-Town Trips for One Day
Non-exempt employees who travel out of town for a one-day assignment will be paid for all travel time, except for, among other things: time spent traveling between the employee's home and the local railroad, bus or plane terminal; and meal periods.
Local Travel
Non-exempt employees will be compensated for time spent traveling from one job site to another job site during a workday. The trip home, however, is non-compensable when the employee goes directly home from the final job site, unless it is much longer than the regular commute home from the regular worksite. In such case, the portion of the trip home in excess of the regular commute is compensable.
Commuting Time
Under the Portal to Portal Act, travel from home to work and from work to home is generally non-compensable. However, if a non-exempt employee regularly reports to a worksite near their home, but is required to report to a worksite farther away than the regular worksite, the additional time spent traveling is compensable.
If compensable travel time results in more than 40 hours worked by a non-exempt employee, the employee will be compensated at an overtime rate of one and one-half (1.5) times the regular rate.
To the extent that applicable state law provides greater benefits, state law applies.
2 - 8 SAFE HARBOR POLICY FOR EXEMPT EMPLOYEES
It is Quality Payroll Services, Inc.’s policy and practice to accurately compensate employees and to do so in compliance with all applicable state and federal laws. To ensure proper payment and that no improper deductions are made, employees must review pay stubs promptly to identify and report all errors.
Those classified as exempt salaried employees will receive a salary which is intended to compensate them for all hours they may work for Quality Payroll Services, Inc. This salary will be established at the time of hire or classification as an exempt employee. While it may be subject to review and modification from time to time, such as during salary review times, the salary will be a predetermined amount that will not be subject to deductions for variations in the quantity or quality of the work performed.
Under federal and state law, salary is subject to certain deductions. For example, unless state law requires otherwise, salary can be reduced for the following reasons:
- full-day absences for personal reasons;
- full-day absences for sickness or disability if the deduction is made in accordance with a bona fide plan, policy or practice of providing wage replacement benefits for such absences (deductions also may be made for the exempt employee's full-day absences due to sickness or disability before the employee has qualified for the plan, policy or practice or after the employee has exhausted the leave allowance under the plan);
- full-day disciplinary suspensions for infractions of our written policies and procedures;
- Family and Medical Leave Act absences (either full- or partial-day absences);
- to offset amounts received as payment from the court for jury and witness fees or from the military as military pay;
- the first or last week of employment in the event the employee works less than a full week; and
- any full work week in which the employee does not perform any work.
Salary may also be reduced for certain types of deductions such as a portion of health, dental or life insurance premiums; state, federal or local taxes; social security; or voluntary contributions to a 401(k) or pension plan.
In any work week in which the employee performed any work, salary will not be reduced for any of the following reasons:
- partial day absences for personal reasons, sickness or disability;
- an absence because the Company has decided to close a facility on a scheduled work day;
- absences for jury duty, attendance as a witness, or military leave in any week in which the employee performed any work (subject to any offsets as set forth above); and
- any other deductions prohibited by state or federal law.
However, unless state law provides otherwise, deductions may be made to accrued leave for full- or partial-day absences for personal reasons, sickness or disability.
If employees believe they have been subject to any improper deductions, they should immediately report the matter to a supervisor. If the supervisor is unavailable or if the employee believes it would be inappropriate to contact that person (or if the employee has not received a prompt and fully acceptable reply), they should immediately contact the Head of Human Resources or any other supervisor in Quality Payroll Services, Inc. with whom the employee feels comfortable.
2 - 9 YOUR PAYCHECK
Employees will be paid weekly for all the time worked during the past pay period.
Payroll stubs itemize deductions made from gross earnings. By law, Quality Payroll Services, Inc. is required to make deductions for Social Security, federal income tax, and any other appropriate taxes. These required deductions also may include any court-ordered garnishments. Payroll stubs will also differentiate between regular pay received and overtime pay received.
If there is an error in any employee's pay, the employee should bring the matter to the attention of the Head of Human Resources immediately, so the Company can resolve the matter quickly and amicably.
Quality Payroll Services, Inc. internal staff paychecks will be given only to the employee unless the employee immediate supervisor has been approved to care for and disburse the paycheck to the employee or request that they be mailed or authorizes in writing that another person may accept the check. Quality Payroll Services, assigned employees' paychecks will be delivered to an approved representative at the client's work site in the care of the employee to be distributed to the employee at the end of the work week.
2 - 10 DIRECT DEPOSIT
Quality Payroll Services, Inc. strongly encourages employees to use direct deposit. The direct deposit structure is available from the Employee Portal from your Profile and Direct Deposit Tab. There you will be able to set up your direct deposit accounts. You may be able to create up to 10 accounts, or you may get assistance from the the Head of Human Resources.
2 - 11 SALARY ADVANCES
Quality Payroll Services, Inc. does not permit advances on paychecks or against accrued paid time off or holiday benefits as described in the benefits section of this handbook.
2 - 12 RECORD RETENTION
Quality Payroll Services, Inc. acknowledges its responsibility to preserve information relating to litigation, audits and investigations. Failure on the part of employees to follow this policy can result in possible civil and criminal sanctions against the Company and its employees and possible disciplinary action against responsible individuals (up to and including discharge of the employee). Each employee has an obligation to contact the Vice President to inform them of potential or actual litigation, external audit, investigation, or similar proceeding involving the Company that may have an impact on record retention protocols.
Record-Keeping Policy - Record Maintenance, Retention, and Destruction
Purpose
The human resources (HR) department retains and destroys personnel records in accordance with Quality Payroll Services, Inc. corporate policies on business records retention, as well as federal and state laws governing record retention. Below is an outline of the HR department’s operating procedures for personnel record retention and destruction of documents when such retention periods have passed. If Quality Payroll Services, Inc.'s retention procedure is not of sufficient duration for any state in which the company does business, this procedure will be superseded by state requirements.
The HR department maintains both employee record information and government compliance reports. Both are subject to the following retention requirements and destruction procedures.
Maintenance of Employee Records
The following employee information records are maintained in segregated personnel files:
1) Pre-employment testing results and background check information.
2) I-9 forms.
3) Benefits plan and employee medical records.
4) Health and safety records.
5) General employee personnel records.
Government compliance reports are maintained in reverse chronological sequence and filed separately from the above employee information records.
Destruction of Employee and Applicant Records
All paper personnel records and confidential employee data maintained by the HR department will be destroyed by shredding after retention dates have passed; this procedure pertains to all personnel records, not just those governed by the Fair and Accurate Credit Transactions Act (FACTA).
Employment application materials submitted by applicants who were never employed are also to be shredded or properly purged.
When a confidential record must be discarded or destroyed, it shall be marked as confidential and given to the Administrative Services Department to be destroyed in accordance with the record destruction policies. Alternatively, hardcopy confidential records may be shredded using a locked shredder on the Company premises.
Personnel records include electronic as well as paper records. The HR department will work with the IT department periodically but no less than twice annually to review and ensure that the HR department’s electronic records relating to employee information and compliance reports are properly purged. In the case of remote employees, employees are discouraged from printing out or creating hard copies of confidential records where possible. If hard copies must be printed, created or kept, they should be stored in a locked cabinet, drawer or other secure location until they are no longer needed, or until the maximum retention period has ended. Remote employees must then destroy all confidential files by shredding them in a locked shredder on the [Company Name] premises or otherwise rendering the documents unusable or unreadable.
Personnel records include electronic as well as paper records. The HR department will work with the IT department periodically but no less than twice annually to review and ensure that the HR department’s electronic records relating to employee information and compliance reports are properly purged.
Litigation Hold
When [Company Name] is involved in or anticipates that it may be involved in litigation, the General Counsel’s office will issue a litigation hold. This means that all documents relating to the litigation matter must be kept in order to preserve any potential evidence. If we fail to do so, [Company Name] can be sanctioned by the court for destroying evidence. A court has broad authority to impose these sanctions, which may include anything from unfavorable procedural rulings during a trial to payment of monetary damages.
In the event that the [Company Name] General Counsel announces a litigation hold on any or all [Company Name] records as a result of pending or anticipated litigation, all records covered by such litigation hold MUST NOT be discarded, deleted or destroyed. Further, the IT department will suspend the automatic deletion of emails for all individuals covered by the litigation hold. Any questions about the litigation should be directed to the General Counsel.
Retention of Terminated Employees’ Records
Record Types and Retention Periods
|
Health & Benefits Records |
|
|
Health & Benefits Beneficiary Forms |
Termination + 3 yrs. |
|
Medical, Dental/Vision Plan Elections |
Termination + 3 yrs. |
|
Drug Test Results |
Termination + 3 yrs. |
|
Education Assistance Program Records |
Termination + 3 yrs. |
|
FMLA Leave Reports |
Termination + 3 yrs. |
|
USERRA Leave Records |
Permanent |
|
Toxic & Bloodborne Pathogens Records |
Termination + 30 yrs. |
|
Job Related Injuries & Illnesses Records |
Termination + 5 yrs. |
|
Reasonable Accommodation Records |
Termination + 3 yrs. |
|
Pre-Employment/Employment Documents* |
|
|
Job Description |
Termination + 3 yrs. |
|
Position Requisition |
Termination + 3 yrs. |
|
Recruitment Notice/Job Ads |
Termination + 3 yrs. |
|
Employment Application/Resume |
Termination + 3 yrs. |
|
Interview Evaluation |
Termination + 3 yrs. |
|
Assessment Results |
Termination + 3 yrs. |
|
Background Check Information |
Termination + 3 yrs. |
|
References/Verifications |
Termination + 3 yrs. |
|
New-Hire Action Form |
Termination + 3 yrs. |
|
Offer Letter |
Termination + 3 yrs. |
|
Form I-9 |
Termination + 3 yrs. |
|
EEO Data Form |
Termination + 3 yrs. |
|
Employee Policy Acknowledgements |
Termination + 3 yrs. |
|
Conflict of Interest Statement |
Termination + 3 yrs. |
|
Intellectual Property Ownership/Nondisclosure |
Termination + 5 yrs. |
|
Employee Change Action Documents |
Termination + 3 yrs. |
|
Disciplinary Records |
Termination + 3 yrs. |
|
Employee Development Records |
Termination + 3 yrs. |
|
Position/Pay History Records |
Termination + 3 yrs. |
|
Employee Performance Reviews |
Termination + 3 yrs. |
|
International Assignment Documents |
Termination + 3 yrs. |
|
Relocation Agreement |
Termination + 3 yrs. |
|
Resignation Letter |
Termination + 3 yrs. |
|
Termination Action Form |
Termination + 3 yrs. |
|
COBRA Election Notice |
Termination + 3 yrs. |
|
Separation Agreement |
Termination + 5 yrs. |
|
Exit Interview Form |
Termination + 3 yrs. |
|
Unemployment Claim Records |
Termination + 4 yrs. |
|
* Note: If an applicant is ultimately not hired, the above records should be retained for three (3) years after the no-hire decision is made. |
|
|
Retirement |
|
|
401(k) Allocation Records |
Termination + 4 yrs. |
|
401(k) Loan Payment Forms |
Termination + 3 yrs. |
|
Pension Eligibility Records |
Termination + 50 yrs. |
|
Request for Calculation |
Termination + 4 yrs. |
|
Retirement Beneficiary Form |
Termination + 50 yrs. |
|
Payroll/Tax |
|
|
Paychecks/stubs, W-2s, W-4s |
4 yrs. |
|
Earnings Register |
4 yrs. |
|
Employee Withholding |
4 yrs. |
|
Expense Reports |
3 yrs. |
|
Federal & State Payroll Tax Forms |
4 yrs. |
|
Federal Forms 1099 |
4 yrs. |
|
Time Sheets/Cards |
4 yrs. |
|
Other Payroll Records |
|
|
Computer Loan Agreement |
Termination + 5 yrs. |
|
Direct Deposit Records |
Termination + 4 yrs. |
|
Garnishment Records |
Termination + 4 yrs. |
|
Final Payroll Deduction Checklist |
Termination + 4 yrs. |
|
HR Policies & Reports |
|
|
EEO-1 Reports |
Permanent |
|
HR Policies |
While currently + 3 yrs. |
|
State New-Hire Reports |
3 yrs. |
|
Affirmative Action Plans/Records |
5 yrs. |
|
Form 5500 |
6 yrs. |
|
OSHA 300/300A |
Posting date + 5 yrs. |
|
VETS-4212 Reports |
5 yrs. |
|
[Company Name] Ethics Hotline Reports* |
3 yrs. |
|
* Note: If a Quality Payroll Services, Inc ethics hotline report is related to an employee disciplinary matter or another type of record listed herein, then staff should follow the retention period for that particular type of record. |
|
2 - 13 JOB POSTINGS
Quality Payroll Services, Inc. is dedicated to assisting employees in managing their careers and reaching their professional goals through promotion and transfer opportunities. This policy outlines the online job posting program which is in place for all employees. To be eligible to apply for an open position, the employees must meet the following requirements:
- Be a current, regular, full-time or part-time employee;
- Have been in current position for at least six (6) months;
- Maintain a performance rating of satisfactory or above;
- Not be on conduct/performance-related probation or warning;
- Meet the job qualifications listed on the job posting; and
- Provide their current manager with notice prior to applying for the position.
If employees find a position of interest on the job posting website and they meet the eligibility requirements, an online job posting application must be completed in order to be considered for the position. Not all positions are guaranteed to be posted. The Company reserves the right to seek applicants solely from outside sources or to post positions internally and externally simultaneously.
For more specific information about the program, please contact the Human Resources Department.
2 - 14 WAGE OVERPAYMENT/UNDERPAYMENT
The U.S. Department of Labor considers wage overpayment to be in the same category as wage advances or loans and thus finds no minimum wage problem with deductions from future wages to recoup such overpayments. However, the Texas Payday Law requires such deductions to be authorized in writing by the employee in order to be valid. This policy is of such importance that it should be separately signed by each employee, in addition to the signed written wage deduction authorization agreement.
Quality Payroll Services, Inc. takes all reasonable steps to ensure that employees receive the correct amount of pay in each paycheck and that employees are paid promptly on the scheduled paydays.
In the unlikely event that there is an error in the amount of pay, the employee should promptly (promptly defined as the next day) bring the discrepancy to the attention of the supervisor so that corrections can be made as quickly as possible. If the employee has been underpaid, the company will pay the employee the difference as soon as possible. If the employee has been paid in excess of what he or she has earned, the employee will need to return the overpayment to the Company as soon as possible. No employee is entitled to retain any pay in excess of the amount he or she has earned according to the agreed–upon rate of pay. If a wage overpayment occurs, the overpayment will be regarded as an advance of future wages payable and will be deducted in whole or in part from the next available paycheck(s) until the overpaid amount has been fully repaid. Each employee will be expected to sign a wage deduction authorization agreement authorizing such a deduction.
We ask that employees realize that pay errors are not intentional and that employees understand if such an event occurs.
Failure to report any such overpayment and/or underpayment will result in the termination of your employment with the company.
2 - 15 OPEN DOOR POLICY
All employees have the opportunity to express ideas and opinions to management. The Company believes that open communication is essential to a successful work environment, as well as to the Company's success. All employees may express ideas and opinions directly to Company management. Employees who would like to bring an idea or suggestion to the Company's attention, or just simply wishes to discuss an issue not covered by a separate reporting procedure, are always welcome to send an email or make a call to Human Resources.
Section - 3 SAFETY POLICY & GUIDELINES
3 - 1 SAFETY POLICY STATEMENT
Workplace safety is our number one priority. Quality Payroll Services, Inc works continuously to provide safe and healthy working conditions and to establish and insist upon safe practices at all times by all employees and clients. The Federal and State Occupational Safety and Health Acts and good safety practices require all employers to provide safe and healthy working conditions for all of their employees. This requirement is especially difficult for a staffing service because we have little direct control over the facilities where the majority of our employees work. Our primary goal is to achieve the greatest degree of freedom from accidents and to provide a safe and healthy working environment.
3 - 2 SAFETY POLICIES
This section contains Quality Payroll Services, Inc.’s Safety Policy, general safety rules, and your rights to Workers’ Compensation Insurance Benefits if you are injured on the job. You have the following rights under this program:
- To be advised of occupational safety and health hazards and to receive training about safe work conditions, practices, and personal protective equipment. The client to whom you have been assigned will generally handle onsite job-site safety training.
- To provide information to Quality Payroll Services, Inc about safety hazards or concerns, and to request information to make safety suggestions without fear of reprisal.
You have the duty to comply with the following requirements to make the workplace safe for yourself and your fellow co-workers. You must:
- Learn and understand the safe practices for the general work area and your job
- Comply with the client's safe work practices and personal protective equipment requirements for the job.
- Report all unsafe work conditions to your on-site supervisor and Quality Payroll Services, Inc Specialist or Recruiter immediately
- Notify your staffing specialist or recruiter of any changes in your job duties that differ from the ones you were sent to perform at the client's location.
It is our sincere hope that you will never be injured. However, if you are injured, we want you to receive the best medical care available without delay. Report all accidents immediately to your on-site supervisor and Quality Payroll Services, Inc Specialist or Recruiter. Report the accident even if medical treatment is not necessary.
Please read this entire section of the Employee Handbook and refer to it whenever you have a question. It is dedicated to helping you work safely on the job. If a question is not answered, or if you have any additional questions, please contact your Quality Payroll Services, Inc Specialist or Recruiter.
3 - 3 JOB ASSIGNMENT RESPONSIBILITIES
When you are offered an assignment with a specific client, you will also be given a job description. If you arrive at the job assignment and the job description has changed, call your Quality Payroll Services, Inc Specialist or Recruiter immediately!
Every employee needs to know and understand the following:
- No employee is expected to undertake a job until he or she has received on-site instructions on how to do it properly and has been authorized to do that job.
- No employee should undertake a job task that appears to be unsafe for any reason.
You are expected to report to Quality Payroll Services, Inc all unsafe conditions encountered during your work. Mechanical safeguards (machine guards) must never be removed and must be in place at all times. Machinery shut down for repair or maintenance must be locked out or tagged out in accordance with OSHA requirements. Check with your job-site supervisor for instructions.
3 - 4 EMPLOYEE SAFETY PARTICIPATION AND RESPONSIBILITY
It is your duty to know and follow all of Quality Payroll Services, Inc's safety rules and procedures, as well as all of the client’s job-site safety rules and procedures. Each employee has specific responsibilities to ensure safety on the job. These include:
- Knowing your job responsibilities and always following job-site safety rules and safe work practices.
- Recognizing the hazards that may be present on the job and taking precautions to ensure the safety of yourself and others.
- Informing the client and Quality Payroll Services, Inc of observed safety hazards and offering recommendations to improve safety.
- Actively participating and cooperating in the overall safety program of Quality Payroll Services, Inc and the client.
- Using all personal protective equipment provided by Quality Payroll Services, Inc and/or the client.
In the event of an injury, report it immediately to the job site supervisor and then to your Quality Payroll Services, Inc Specialist or Recruiter, as soon as possible. Using the job-site first aid facilities when available and practical. Verifying that all machine guards and other protective devices are in place and properly adjusted. Report deficiencies promptly to the job-site supervisor and then to Quality Payroll Services, Inc.
3 - 5 CODE OF SAFE PRACTICES
This code is general in nature and covers many types of business activities:
- All employees will follow job-site safety rules and report all unsafe conditions or practices to their job-site supervisor and Quality Payroll Services, Inc Specialist or Recruiter. Quality Payroll Services, Inc Specialists and Recruiters will insist that QPS employees observe and obey all rules, regulations and directives required to achieve safe work conditions. They will take action as necessary to obtain compliance.
- Anyone known or suspected to be under the influence of alcohol, drugs, and/or any illegal or controlled substances will not be allowed on the job while in that condition and may face disciplinary action and or termination.
- No employee will knowingly be permitted or required to work while their ability or alertness is impaired by illness or other causes that might unnecessarily expose that individual or others to injury.
- Horseplay, practical jokes, scuffling, and other acts that tend to endanger the safety or well-being of co-employees are prohibited.
- Work will be supervised to prevent injuries when working with equipment and when handling heavy materials. When lifting heavy objects, employees should use proper lifting techniques. (See "How to Lift" section for proper techniques.)
- Workers will not handle or tamper with any electrical equipment, air or water lines, or machinery in a manner not within the scope of their assigned duties unless they have received authorization and instructions from their job-site supervisor and Quality Payroll Services, Inc.
To reduce the risk of accidents in the workplace, the following general safety rules and procedures are preventative measures to be observed by all personnel. This will help you do your job safely and help maintain safe working conditions. All employees shall familiarize themselves with these safety rules, which are company policy. These rules are the minimum guidelines for working safely. It is your duty to be aware and apply safe work habits while on the job. Before starting any Quality Payroll Services, Inc assignment, get a detailed description of your duties from your Quality Payroll Services, Inc Specialist or Recruiter. Do not do any work you consider potentially dangerous to your safety or health without first discussing it with your Quality Payroll Services, Inc. Specialist or Recruiter.
Section - 4 BENEFITS
4 - 1 BENEFITS OVERVIEW
In addition to good working conditions and competitive pay, it is Quality Payroll Services, Inc.'s policy to provide a combination of supplemental benefits to all eligible employees. In keeping with this goal, each benefit program has been carefully devised. These benefits include time-off benefits, such as vacations and holidays, and insurance and other plan benefits. We are constantly studying and evaluating our benefits programs and policies to better meet present and future requirements. These policies have been developed over the years and continue to be refined to keep up with changing times and needs.
The next few pages contain a brief outline of the benefits programs Quality Payroll Services, Inc. provides employees and their families. Of course, the information presented here is intended to serve only as guidelines.
The descriptions of the insurance and other plan benefits merely highlight certain aspects of the applicable plans for general information only. The details of those plans are spelled out in the official plan documents, which are available for review upon request from the Head of Human Resources. Additionally, the provisions of the plans, including eligibility and benefits provisions, are summarized in the summary plan descriptions ("SPDs") for the plans (which may be revised from time to time). In the determination of benefits and all other matters under each plan, the terms of the official plan documents shall govern over the language of any descriptions of the plans, including the SPDs and this handbook.
Further, Quality Payroll Services, Inc. (including the officers and administrators who are responsible for administering the plans) retains full discretionary authority to interpret the terms of the plans, as well as full discretionary authority with regard to administrative matters arising in connection with the plans and all issues concerning benefit terms, eligibility and entitlement.
While the Company intends to maintain these employee benefits, it reserves the absolute right to modify, amend or terminate these benefits at any time and for any reason.
If employees have any questions regarding benefits, they should contact the Head of Human Resources.
4 - 2 PAID HOLIDAYS
Full-time employees are eligible to be paid for the following holidays:
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Eve
Christmas Day
When holidays fall or are celebrated on what otherwise would be a regular workday for the eligible employee, eligible employees will receive one (1) day's pay at their regular straight-time rate. Eligible employees who are called in to work on a holiday will receive one (1) day's pay at their regular straight-time rate and an additional payment of straight-time for the actual time they work that day, unless otherwise required by applicable law. Employees must be present to work on the days immediately preceding and following the scheduled holiday to receive the benefit of Paid Holidays.
4 - 3 LACTATION ACCOMMODATIONS
Quality Payroll Services, Inc. will provide a reasonable amount of break time to accommodate employees desiring to express breast milk for their child, in accordance with and to the extent required by applicable law. The break time, if possible and permitted by applicable law, must run concurrently with rest and meal periods already provided. If the break time does not run concurrently with rest and meal periods already provided, the break time will be unpaid, subject to applicable law.
The Company will make reasonable efforts to provide employees with the use of a room or location in close proximity to the employee's work area, other than a bathroom, to express milk in private. This location may be the employee's private office, if applicable. Please consult the Head of Human Resources with questions regarding this policy.
Employees should advise management if they need break time and an area for this purpose. Employees will not be discriminated against or retaliated against for exercising their rights under this policy.
4 - 4 TEXAS WORKERS' COMPENSATION
On-the-job injuries are covered by Quality Payroll Services, Inc.'s Workers' Compensation Insurance Policy, which is provided at no cost. If employees are injured on the job, no matter how slightly, they should report the incident immediately to their supervisor. Failure to follow Company procedures may affect the ability of employees to receive Workers Compensation benefits.
This is solely a monetary benefit and not a leave of absence entitlement. Employees who need to miss work due to a workplace injury must also request a formal leave of absence. See the Leave of Absence sections of this handbook for more information.
4 - 5 JURY DUTY
Quality Payroll Services, Inc. realizes that it is the obligation of all U.S. citizens to serve on a jury when summoned to do so. All employees will be allowed time off to perform such civic service as required by law. Employees are expected, however, to provide proper notice of a request to perform jury duty and verification of their service.
Employees also are expected to keep management informed of the expected length of jury duty service and to report to work for the major portion of the day if excused by the court. If the required absence presents a serious conflict with management, employees may be asked to try to postpone jury duty.
Employees on jury duty leave will be paid for their jury duty service in accordance with The Company Paid Time Off Benefit program policy and in accordance with state law; however, exempt employees will be paid their full salary for any week in which time is missed due to jury duty if work is performed for the Company during such week.
4 - 6 BEREAVEMENT LEAVE
The death of a family member is a time when employees wish to be with their families. If employees lose a close relative, they will be allowed paid time off of up to One (1 Day) workdays to assist in attending to their obligations and commitments. For the purposes of this policy, a close relative includes a spouse, domestic/civil union partner, parent, sibling, or any other relation required by applicable law. Paid leave days may be taken only on regularly scheduled, consecutive workdays following the day of death. Employees must inform their supervisor prior to commencing bereavement leave. In administering this policy, Quality Payroll Services, Inc. may require verification of death.
4 - 7 VOTING LEAVE
In the event employees do not have sufficient time outside of working hours to vote in a statewide election, if required by state law, the employee may take off enough working time to vote. Such time will be paid if required by state law. This time should be taken at the beginning or end of the regular work schedule. Where possible, supervisors should be notified at least two (2) days prior to the voting day.
4 - 8 INSURANCE PROGRAMS
Full-time employees may participate in Quality Payroll Services, Inc.'s insurance programs after a ninety (90) day probationary period. Under these plans, eligible employees will receive comprehensive health and other insurance coverage for themselves and their families, as well as other benefits.
Upon becoming eligible to participate in these plans, employees will receive summary plan descriptions (SPDs) describing the benefits in greater detail. Please refer to the SPDs for detailed plan information. Of course, feel free to contact the Head of Human Resources with any further questions.
4 - 9 UN-EMPLOYMENT BENEFITS
- All 50 states have unemployment insurance statutes that must meet federal guidelines; consequently, unemployment Insurance (UI) systems around the country share many characteristics.
- Generally, anyone who is no longer performing personal services for compensation may file a UI claim and try to draw benefits, but must meet various requirements:
a. monetary eligibility minimum level of earnings during the "base period"; the base period is defined by each state, but is generally a year-long period of time lagging behind the time that the initial UI claim is filed
b. Continuing eligibility requirements:
i. the claimant must be medically able to work in some field for which he or she is qualified
ii. the claimant must be available and actively searching for full-time work
iii. the claimant must be authorized to work in the United States (there is thus no citizenship requirement; basically, anyone who can satisfy the I-9 requirements can meet this eligibility condition)
iv. the claimant must file weekly claims on time
c. "qualification"-the claimant must be out of work through no fault of his or her own
3. With regard to disqualification, the burden of proof is on the party who initiated the work separation: if the claimant quit, the claimant must prove good cause connected with the work for quitting; if the claimant was fired or laid off, the employer must prove that the work separation resulted from misconduct connected with the work. on the claimant's part
4. primary disqualification categories.
-
voluntary quit for personal reasons
-
discharge for misconduct connected with work
- refusal of suitable work without good cause
-
work stoppage resulting from participation in a labor dispute
-
receipt of wages in lieu of notice, workers' compensation, or retirement pension
You are encouraged to file your claim for such benefits promptly. You may lose benefits to which you would otherwise be entitled if you delay in filing your claim. However, failure to comply with the policies contained herein may result in a denial of unemployment benefits. If you fail to comply with the Assignment Availability & Re-Assignment Policy listed in this handbook, unemployment benefits may be denied.
4 - 10 SAFETY STEELED TOED BOOTS PROGRAM
Quality Payroll Services, Inc. appreciates how hard employees work and recognizes the importance of maintaining proper footwear while performing their work duties. Quality Payroll Services, Inc. fully encourages employees to utilize the Safety Steeled Toed Boot Program. This program will be in effect thirty (30) days after the initial hiring date. The program offers an annual voucher for safety boots with a value of up to $200.00. The employee will be provided a voucher to purchase only steel-toed boots approved for work done at the employee's current assigned work site. Once the employee purchases the safety gear, they must provide the purchased receipt to verify proper safety gear has been acquired. In the event an employee utilizes this benefit with malicious intent as determined by Quality Payroll Services, Inc. a deduction from future wages will be recouped as specified by the company's Wage Overpayment/Underpayment Policy. A failure of any such will result in the termination of your employment with the company.
Section - 5 LEAVES OF ABSENCE
5 - 1 PERSONAL LEAVE
If employees are ineligible for any other Company leave of absence, Quality Payroll Services, Inc., under certain circumstances, may grant a personal leave of absence without pay. A written request for a personal leave should be presented to management at least two (2) weeks before the anticipated start of the leave. If the leave is requested for medical reasons and employees are not eligible for leave under the federal Family and Medical Leave Act (FMLA) or any state leave law, medical certification also must be submitted. The request will be considered on the basis of staffing requirements and the reasons for the requested leave, as well as performance and attendance records. Normally, a leave of absence will be granted for a period of up to eight (8) weeks. However, a personal leave may be extended if, prior to the end of leave, employees submit a written request for an extension to management and the request is granted. During the leave, employees will not earn vacation, personal days, or sick days. Quality Payroll Services, Inc. will continue health insurance coverage during the leave if employees submit their share of the monthly premium payments to the Company in a timely manner, subject to the terms of the plan documents.
When the employees anticipate returning to work, they should notify management of the expected return date. This notification should be made at least one (1) week before the end of the leave.
Upon completion of the personal leave of absence, the Company will attempt to return employees to their original job or a similar position, subject to prevailing business considerations. Reinstatement, however, is not guaranteed.
Failure to advise management of availability to return to work, failure to return to work when notified or a continued absence from work beyond the time approved by the Company will be considered a voluntary resignation of employment.
Personal leave runs concurrently with any Company-provided Short-Term Disability Leave of Absence.
5 - 2 MILITARY LEAVE
If employees are called into active military service or enlist in the uniformed services, they will be eligible to receive an unpaid military leave of absence. To be eligible for military leave, employees must provide management with advance notice of service obligations unless they are prevented from providing such notice by military necessity or it is otherwise impossible or unreasonable to provide such notice. Provided the absence does not exceed applicable statutory limitations, employees will retain reemployment rights and accrue seniority and benefits in accordance with applicable federal and state laws. Employees should ask management for further information about eligibility for Military Leave.
If employees are required to attend yearly Reserves or National Guard duty, they can apply for an unpaid temporary military leave of absence not to exceed the number of days allowed by law (including travel). They should give management as much advance notice of their need for military leave as possible so that Quality Payroll Services, Inc. can maintain proper coverage while employees are away.
5 - 3 FAMILY AND MEDICAL LEAVE
The Leave Policy
Employees may be entitled to a leave of absence under the Family and Medical Leave Act (FMLA). This policy provides employees information concerning FMLA entitlements and obligations employees may have during such leaves. If employees have any questions concerning FMLA leave, they should contact any vice president.
I. Eligibility
FMLA leave is available to "eligible employees." To be an "eligible employee," the employee must: 1) have been employed by the Company for at least 12 months (which need not be consecutive); 2) have been employed by the Company for at least 1,250 hours of service during the 12-month period immediately preceding the commencement of the leave; and 3) be employed at a worksite where 50 or more employees are located within 75 miles of the worksite.
Special hours of service eligibility requirements apply to airline flight crew employees.
II. Entitlements
As described below, the FMLA provides eligible employees with a right to leave, health insurance benefits and, with some limited exceptions, job restoration.
A. Basic FMLA Leave Entitlement
The FMLA provides eligible employees up to 12 workweeks of unpaid leave for certain family and medical reasons during a 12-month period. The 12-month period is determined based on a 12-month period measured forward from the start date of the employee's first family and medical leave. Leave may be taken for any one (1), or for a combination, of the following reasons:
- To care for the employee's child after birth or placement for adoption or foster care;
- To care for the employee's spouse, son, daughter or parent (but not in-law) who has a serious health condition;
- For the employee's own serious health condition (including any period of incapacity due to pregnancy, prenatal medical care or childbirth) that makes the employee unable to perform one (1) or more of the essential functions of the employee's job; and/or
- Because of any qualifying exigency arising out of the fact that the employee's spouse, son, daughter or parent is a military member on covered active duty or called to covered active duty status (or has been notified of an impending call or order to covered active duty) in the Reserves component of the Armed Forces for deployment to a foreign country in support of contingency operation or Regular Armed Forces for deployment to a foreign country.
A serious health condition is an illness, injury, impairment or physical or mental condition that involves either an overnight stay in a medical care facility, or continuing treatment by a health care provider for a condition that either prevents employees from performing the functions of their job, or prevents the qualified family member from participating in school or other daily activities. Subject to certain conditions, the continuing treatment requirement may be met by a period of incapacity of more than three (3) consecutive calendar days combined with at least two (2) visits to a health care provider or one (1) visit and a regimen of continuing treatment, or incapacity due to pregnancy, or incapacity due to a chronic condition. Other conditions may meet the definition of continuing treatment.
Qualifying exigencies may include attending certain military events, arranging for alternative childcare, addressing certain financial and legal arrangements, attending certain counseling sessions, caring for the parents of the military member on covered active duty and attending post-deployment reintegration briefings.
B. Additional Military Family Leave Entitlement (Injured Servicemember Leave)
In addition to the basic FMLA leave entitlement discussed above, an eligible employee who is the spouse, son, daughter, parent or next of kin of a covered servicemember is entitled to take up to 26 weeks of leave during a single 12-month period to care for the servicemember with a serious injury or illness. Leave to care for a servicemember shall only be available during a single-12 month period and, when combined with other FMLA-qualifying leave, may not exceed 26 weeks during the single 12-month period. The single 12-month period begins on the first day an eligible employee takes leave to care for the injured servicemember.
A "covered servicemember" is a current member of the Armed Forces, including a member of the National Guard or Reserves, who is undergoing medical treatment, recuperation, or therapy, is otherwise in outpatient status or is on the temporary retired list, for a serious injury or illness. These individuals are referred to in this policy as "current members of the Armed Forces." Covered servicemembers also include a veteran who is discharged or released from military services under condition other than dishonorable at any time during the five (5) years preceding the date the eligible employee takes FMLA leave to care for the covered veteran, and who is undergoing medical treatment, recuperation, or therapy for a serious injury or illness. These individuals are referred to in this policy as "covered veterans."
The FMLA definitions of a "serious injury or illness" for current Armed Forces members and covered veterans are distinct from the FMLA definition of "serious health condition" applicable to FMLA leave to care for a covered family member.
C. Intermittent Leave and Reduced Leave Schedules
FMLA leave usually will be taken for a period of consecutive days, weeks, or months. However, employees also are entitled to take FMLA leave intermittently or on a reduced leave schedule when medically necessary due to a serious health condition of the employee or covered family member or the serious injury or illness of a covered servicemember. Qualifying exigency leave also may be taken on an intermittent basis.
D. No Work While on Leave
The taking of another job while on family/medical leave or any other authorized leave of absence is grounds for immediate discharge, to the extent permitted by law.
E. Protection of Group Health Insurance Benefits
During FMLA leave, eligible employees are entitled to receive group health plan coverage on the same terms and conditions as if they had continued to work.
F. Restoration of Employment and Benefits
At the end of FMLA leave, subject to some exceptions including situations where job restoration of "key employees" will cause the Company substantial and grievous economic injury, employees generally have a right to return to the same or equivalent positions with equivalent pay, benefits and other employment terms. The Company will notify employees if they qualify as "key employees," if it intends to deny reinstatement, and of their rights in such instances. Use of FMLA leave will not result in the loss of any employment benefit that accrued prior to the start of an eligible employee's FMLA leave.
G. Notice of Eligibility for, and Designation of, FMLA Leave
Employees requesting FMLA leave are entitled to receive written notice from the Company telling them whether they are eligible for FMLA leave and, if not eligible, the reasons why they are not eligible. When eligible for FMLA leave, employees are entitled to receive written notice of: 1) their rights and responsibilities in connection with such leave; 2) Company's designation of leave as FMLA-qualifying or non-qualifying, and if not FMLA-qualifying, the reasons why; and 3) the amount of leave, if known, that will be counted against the employee's leave entitlement.
The Company may retroactively designate leave as FMLA leave with appropriate written notice to employees provided the Company's failure to designate leave as FMLA-qualifying at an earlier date did not cause harm or injury to the employee. In all cases where leaves qualify for FMLA protection, the Company and employee can mutually agree that leave be retroactively designated as FMLA leave.
III. Employee FMLA Leave Obligations
A. Provide Notice of the Need for Leave
Employees who take FMLA leave must timely notify the Company of their need for FMLA leave. The following describes the content and timing of such employee notices.
1. Content of Employee Notice
To trigger FMLA leave protections, employees must inform the Head of Human Resources of the need for FMLA-qualifying leave and the anticipated timing and duration of the leave, if known. Employees may do this by either requesting FMLA leave specifically, or explaining the reasons for leave so as to allow the Company to determine that the leave is FMLA-qualifying. For example, employees might explain that:
- a medical condition renders them unable to perform the functions of their job;
- they are pregnant or have been hospitalized overnight;
- they or a covered family member are under the continuing care of a health care provider;
- the leave is due to a qualifying exigency caused by a military member being on covered active duty or called to covered active duty status to a foreign country; or
- if the leave is for a family member, that the condition renders the family member unable to perform daily activities or that the family member is a covered servicemember with a serious injury or illness.
Calling in "sick," without providing the reasons for the needed leave, will not be considered sufficient notice for FMLA leave under this policy. Employees must respond to the Company's questions to determine if absences are potentially FMLA-qualifying.
If employees fail to explain the reasons for FMLA leave, the leave may be denied. When employees seek leave due to FMLA-qualifying reasons for which the Company has previously provided FMLA-protected leave, they must specifically reference the qualifying reason for the leave or the need for FMLA leave.
2. Timing of Employee Notice
Employees must provide 30 days' advance notice of the need to take FMLA leave when the need is foreseeable. When 30 days' notice is not possible, or the approximate timing of the need for leave is not foreseeable, employees must provide the Company notice of the need for leave as soon as practicable under the facts and circumstances of the particular case. Employees who fail to give 30 days' notice for foreseeable leave without a reasonable excuse for the delay, or otherwise fail to satisfy FMLA notice obligations, may have FMLA leave delayed or denied.
B. Cooperate in the Scheduling of Planned Medical Treatment (Including Accepting Transfers to Alternative Positions) and Intermittent Leave or Reduced Leave Schedules
When planning medical treatment, employees must consult with the Company and make a reasonable effort to schedule treatment so as not to unduly disrupt the Company's operations, subject to the approval of the employee's health care provider. Employees must consult with the Company prior to the scheduling of treatment to work out a treatment schedule that best suits the needs of both the Company and the employees, subject to the approval of the employee's health care provider. If employees providing notice of the need to take FMLA leave on an intermittent basis for planned medical treatment neglect to fulfill this obligation, the Company may require employees to attempt to make such arrangements, subject to the approval of the employee's health care provider.
When employees take intermittent or reduced work schedule leave for foreseeable planned medical treatment for the employee or a family member, including during a period of recovery from a serious health condition or to care for a covered servicemember, the Company may temporarily transfer employees, during the period that the intermittent or reduced leave schedules are required, to alternative positions with equivalent pay and benefits for which the employees are qualified and which better accommodate recurring periods of leave.
When employees seek intermittent leave or a reduced leave schedule for reasons unrelated to the planning of medical treatment, upon request, employees must advise the Company of the reason why such leave is medically necessary. In such instances, the Company and employee shall attempt to work out a leave schedule that meets the employee's needs without unduly disrupting the Company's operations, subject to the approval of the employee's health care provider.
C. Submit Medical Certifications Supporting Need for FMLA Leave (Unrelated to Requests for Military Family Leave)
Depending on the nature of FMLA leave sought, employees may be required to submit medical certifications supporting their need for FMLA-qualifying leave. As described below, there generally are three (3) types of FMLA medical certifications: an initial certification, a recertification and a return to work/fitness for duty certification.
It is the employee's responsibility to provide the Company with timely, complete and sufficient medical certifications. Whenever the Company requests employees to provide FMLA medical certifications, employees must provide the requested certifications within 15 calendar days after the Company's request, unless it is not practicable to do so despite the employee's diligent, good faith efforts. The Company will inform employees if submitted medical certifications are incomplete or insufficient and provide employees at least seven (7) calendar days to cure deficiencies. The Company will deny FMLA leave to employees who fail to timely cure deficiencies or otherwise fail to timely submit requested medical certifications.
With the employee's permission, the Company (through individuals other than the employee's direct supervisor) may contact the employee's health care provider to authenticate or clarify completed and sufficient medical certifications. If employees choose not to provide the Company with authorization allowing it to clarify or authenticate certifications with health care providers, the Company may deny FMLA leave if certifications are unclear.
Whenever the Company deems it appropriate to do so, it may waive its right to receive timely, complete and/or sufficient FMLA medical certifications.
1. Initial Medical Certifications
Employees requesting leave because of their own, or a covered relation's, serious health condition, or to care for a covered servicemember, must supply medical certification supporting the need for such leave from their health care provider or, if applicable, the health care provider of their covered family or service member. If employees provide at least 30 days' notice of medical leave, they should submit the medical certification before leave begins. A new initial medical certification will be required on an annual basis for serious medical conditions lasting beyond a single leave year.
If the Company has reason to doubt initial medical certifications, it may require employees to obtain a second opinion at the Company's expense. If the opinions of the initial and second health care providers differ, the Company may, at its expense, require employees to obtain a third, final and binding certification from a health care provider designated or approved jointly by the Company and the employee.
2. Medical Recertifications
Depending on the circumstances and duration of FMLA leave, the Company may require employees to provide recertification of medical conditions giving rise to the need for leave. The Company will notify employees if recertification is required and will give employees at least 15 calendar days to provide medical recertification.
3. Return to Work/Fitness for Duty Medical Certifications
Unless notified that providing such certifications is not necessary, employees returning to work from FMLA leaves that were taken because of their own serious health conditions that made them unable to perform their jobs must provide the Company with medical certification confirming they are able to return to work and the employees' ability to perform the essential functions of the employees' position, with or without reasonable accommodation. The Company may delay and/or deny job restoration until employees provide return to work/fitness for duty certifications.
D. Submit Certifications Supporting Need for Military Family Leave
Upon request, the first time employees seek leave due to qualifying exigencies arising out of the covered active duty or call to covered active duty status of a military member, the Company may require employees to provide: 1) a copy of the military member's active duty orders or other documentation issued by the military indicating the military member is on covered active duty or call to covered active duty status and the dates of the military member's covered active duty service; and 2) a certification from the employee setting forth information concerning the nature of the qualifying exigency for which leave is requested. Employees shall provide a copy of new active duty orders or other documentation issued by the military for leaves arising out of qualifying exigencies arising out of a different covered active duty or call to covered active duty status of the same or a different military member.
When leave is taken to care for a covered servicemember with a serious injury or illness, the Company may require employees to obtain certifications completed by an authorized health care provider of the covered servicemember. In addition, and in accordance with the FMLA regulations, the Company may request that the certification submitted by employees set forth additional information provided by the employee and/or the covered servicemember confirming entitlement to such leave.
E. Substitute Paid Leave for Unpaid FMLA Leave
Employees may use any accrued paid time while taking unpaid FMLA leave.
The substitution of paid time for unpaid FMLA leave time does not extend the length of FMLA leave and the paid time will run concurrently with the employee's FMLA entitlement.
Leaves of absence taken in connection with a disability leave plan or workers' compensation injury/illness shall run concurrently with any FMLA leave entitlement.
F. Pay Employee's Share of Health Insurance Premiums
During FMLA leave, employees are entitled to continued group health plan coverage under the same conditions as if they had continued to work. Unless the Company notifies employees of other arrangements, whenever employees are receiving pay from the Company during FMLA leave, the Company will deduct the employee portion of the group health plan premium from the employee's paycheck in the same manner as if the employee was actively working.
If FMLA leave is unpaid, employees must pay their portion of the group health premium through a ''pay-as-you-go'' method.
The Company's obligation to maintain health care coverage ceases if the employee's premium payment is more than 30 days late. If the employee's payment is more than 15 days late, the Company will send a letter notifying the employees that coverage will be dropped on a specified date unless the co-payment is received before that date. If employees do not return to work within 30 calendar days at the end of the leave period (unless employees cannot return to work because of a serious health condition or other circumstances beyond their control), they will be required to reimburse the Company for the cost of the premiums the Company paid for maintaining coverage during their unpaid FMLA leave.
IV. Questions and/or Complaints about FMLA Leave
If you have questions regarding this FMLA policy, please contact any vice president. The Company is committed to complying with the FMLA and, whenever necessary, shall interpret and apply this policy in a manner consistent with the FMLA.
The FMLA makes it unlawful for employers to: 1) interfere with, restrain, or deny the exercise of any right provided under FMLA; or 2) discharge or discriminate against any person for opposing any practice made unlawful by FMLA or involvement in any proceeding under or relating to FMLA. If employees believe their FMLA rights have been violated, they should contact any vice president immediately. The Company will investigate any FMLA complaints and take prompt and appropriate remedial action to address and/or remedy any FMLA violation. Employees also may file FMLA complaints with the United States Department of Labor or may bring private lawsuits alleging FMLA violations.
V. Coordination of FMLA Leave with Other Leave Policies
The FMLA does not affect any federal, state, or local law prohibiting discrimination, or supersede any State or local law that provides greater family or medical leave rights. For additional information concerning leave entitlements and obligations that might arise when FMLA leave is either not available or exhausted, please consult the Company's other leave policies in this handbook or contact any vice president.
Section - 6 GENERAL STANDARDS OF CONDUCT
6 - 1 WORKPLACE CONDUCT
Quality Payroll Services, Inc. endeavors to maintain a positive work environment. Each employee plays a role in fostering this environment. Accordingly, we all must abide by certain rules of conduct, based on honesty, common sense, and fair play.
Because everyone may not have the same idea about proper workplace conduct, it is helpful to adopt and enforce rules all can follow. Unacceptable conduct may subject the offender to disciplinary action, up to and including discharge, in the Company's sole discretion. The following are examples of some, but not all, conduct which can be considered unacceptable:
- Obtaining employment on the basis of false or misleading information.
- Stealing, removing, or defacing Quality Payroll Services, Inc. property or a co-worker's property, and/or disclosure of confidential information.
- Completing another employee's time records.
- Violation of safety rules and policies.
- Violation of Quality Payroll Services, Inc.'s Drug and Alcohol-Free Workplace Policy.
- Fighting, threatening, or disrupting the work of others or other violations of Quality Payroll Services, Inc.'s Workplace Violence Policy.
- Failure to follow lawful instructions of a supervisor.
- Failure to perform assigned job duties.
- Violation of the Punctuality and Attendance Policy, including but not limited to irregular attendance, habitual lateness, or unexcused absences.
- Gambling on Company property.
- Willful or careless destruction or damage to Company assets or to the equipment or possessions of another employee.
- Wasting work materials.
- Performing work of a personal nature during working time.
- Violation of the Solicitation and Distribution Policy.
- Violation of Quality Payroll Services, Inc.'s Harassment or Equal Employment Opportunity Policies.
- Violation of the Communication and Computer Systems Policy.
- Unsatisfactory job performance.
- Any other violation of Quality Payroll Services, Inc. policy.
Obviously, not every type of misconduct can be listed. Note that all employees are employed at-will, and Quality Payroll Services, Inc. reserves the right to impose whatever discipline it chooses, or none at all, in a particular instance. The Company will deal with each situation individually and nothing in this handbook should be construed as a promise of specific treatment in a given situation.
The observance of these rules will help to ensure that our workplace remains a safe and desirable place to work.
6 - 2 PUNCTUALITY AND ATTENDANCE
Employees are hired to perform important functions at Quality Payroll Services, Inc. As with any group effort, operating effectively takes cooperation and commitment from everyone. Therefore, attendance and punctuality are very important. Unnecessary absences and lateness are expensive and disruptive and place an unfair burden on fellow employees and supervisors. The Company expects excellent attendance from all employees. Excessive absenteeism or tardiness will result in disciplinary action up to and including discharge.
The Company does recognize, however, that there are times when absences and tardiness cannot be avoided. In such cases, employees are expected to notify supervisors as early as possible, but no later than the start of the workday. Asking another employee, friend, or relative to give this notice is improper and constitutes grounds for disciplinary action. Employees should call, stating the nature of the absence and its expected duration, every day of absenteeism.
Unreported absences of three (3) consecutive workdays generally will be considered a voluntary resignation of employment with the Company.
6 - 3 USE OF COMMUNICATIONS AND COMPUTER SYSTEMS
Quality Payroll Services, Inc.'s communication and computer systems are intended primarily for business purposes; however limited personal usage is permitted if it does not hinder performance of job duties or violate any other Company policy. This includes the voice mail, e-mail and Internet systems. Users have no legitimate expectation of privacy in regard to their use of the Quality Payroll Services, Inc. systems.
Quality Payroll Services, Inc. may access the voice mail and e-mail systems and obtain the communications within the systems, including past voice mail and e-mail messages, without notice to users of the system, in the ordinary course of business when the Company deems it appropriate to do so. The reasons for which the Company may obtain such access include, but are not limited to: maintaining the system; preventing or investigating allegations of system abuse or misuse; assuring compliance with software copyright laws; complying with legal and regulatory requests for information; and ensuring that Company operations continue appropriately during the employee's absence.
Further, Quality Payroll Services, Inc. may review Internet usage to ensure that such use with Company property, or communications sent via the Internet with Company property, are appropriate. The reasons for which the Company may review employees' use of the Internet with Company property include, but are not limited to: maintaining the system; preventing or investigating allegations of system abuse or misuse; assuring compliance with software copyright laws; complying with legal and regulatory requests for information; and ensuring that Company operations continue appropriately during the employee's absence.
The Company may store electronic communications for a period of time after the communication is created. From time to time, copies of communications may be deleted.
The Company's policies prohibiting harassment, in their entirety, apply to the use of Company's communication and computer systems. No one may use any communication or computer system in a manner that may be construed by others as harassing or offensive based on race, national origin, sex, sexual orientation, age, disability, religious beliefs or any other characteristic protected by federal, state or local law.
Further, since the Company's communication and computer systems are intended for business use, all employees, upon request, must inform management of any private access codes or passwords.
Unauthorized duplication of copyrighted computer software violates the law and is strictly prohibited.
No employee may access, or attempt to obtain access to, another employee's computer systems without appropriate authorization.
Violators of this policy may be subject to disciplinary action, up to and including discharge.
6 - 4 USE OF SOCIAL MEDIA
Quality Payroll Services, Inc. respects the right of any employee to maintain a blog or web page or to participate in a social networking on or through websites or services such as X (formerly Twitter), Facebook, Threads, LinkedIn, YouTube, Instagram, TikTok, SnapChat, or similar sites/services (collectively "social media"). However, to protect Company interests and ensure employees focus on their job duties, employees must adhere to the following rules:
Employees may not use social media during work time or at any time with Company equipment or property.
All rules regarding confidential and proprietary business information apply in full to social media. Any information that cannot be disclosed through a conversation, a note, or an e-mail also cannot be disclosed through social media.
When using social media, if the employee mentions the Company and also expresses either a political opinion or an opinion regarding the Company's actions that could pose an actual or potential conflict of interest with the Company, and it is either implicit or explicit that the poster is affiliated with the Company, the poster must include a disclaimer. The poster should specifically state that the opinion expressed is a personal opinion and not the Company's position. This is necessary to preserve the Company's goodwill in the marketplace.
Employees may not use the Company's logos or trademarks for commercial purposes or to endorse any product or service.
Any conduct that is impermissible under the law if expressed in any other form or forum is impermissible if expressed through social media. For example, posted material that is discriminatory, obscene, defamatory, libelous, or violent is forbidden. Company policies apply equally to employee social media usage.
Employees with any questions should review the guidelines above and/or consult with their manager. Failure to follow these guidelines may result in discipline, up to and including discharge.
6 - 5 PERSONAL AND COMPANY-PROVIDED PORTABLE COMMUNICATION DEVICES
Quality Payroll Services, Inc.-provided portable communication devices (PCDs), including cell phones and personal digital assistants, should be used primarily for business purposes. Employees have no reasonable expectation of privacy in regard to the use of such devices, and all use is subject to monitoring, to the maximum extent permitted by applicable law. This includes, as permitted, the right to monitor personal communications as necessary.
Some employees may be authorized to use their own PCD for business purposes. These employees should work with the IT department to configure their PCD for business use. Communications sent via a personal PCD also may subject to monitoring if sent through the Company's networks, and the PCD must be provided for inspection and review upon request.
All conversations, text messages, and e-mails must be professional. When sending a text message or using a PCD for business purposes, whether it is a Company-provided or personal device, employees must comply with applicable Company guidelines, including policies on sexual harassment, discrimination, conduct, confidentiality, equipment use, and operation of vehicles. Using a Company-issued PCD to send or receive personal text messages is prohibited at all times and personal use during working hours should be limited to emergency situations.
If employees who use a personal PCD for business resign or are discharged, they will be required to submit the device to the IT department for resetting on or before their last day of work. At that time, the IT department will reset and remove all information from the device, including but not limited to, Company information and personal data (such as contacts, e-mails, and photographs). The IT department will make efforts to provide employees with the personal data in another form (e.g., on a disk) to the extent practicable; however, the employee may lose some or all personal data saved on the device.
Employees may not use their personal PCD for business unless they agree to submit the device to the IT department on or before their last day of work for resetting and removal of Company information. This is the only way currently possible to ensure that all Company information is removed from the device at the time of termination. The removal of Company information is crucial to ensure compliance with the Company's confidentiality and proprietary information policies and objectives.
Please note that whether employees use their personal PCD or a Company-issued device, the Company's electronic communications policies, including but not limited to, proper use of communications and computer systems, remain in effect.
Portable Communication Device Use While Driving
Employees who drive on Company business must abide by all state or local laws prohibiting or limiting PCD (cell phone or personal digital assistant) use while driving. Further, even if usage is permitted, employees may choose to refrain from using any PCD while driving. "Use" includes, but is not limited to, talking or listening to another person or sending an electronic or text message via the PCD.
Regardless of the circumstances, including slow or stopped traffic, if any use is permitted while driving, employees should proceed to a safe location off the road and safely stop the vehicle before placing or accepting a call. If acceptance of a call is absolutely necessary while driving, and permitted by law, employees must use a hands-free option and advise the caller that they are unable to speak at that time and will return the call shortly.
Under no circumstances should employees feel that they need to place themselves at risk to fulfill business needs.
Since this policy does not require any employee to use a cell phone while driving, employees who are charged with traffic violations resulting from the use of their PCDs while driving will be solely responsible for all liabilities that result from such actions.
Texting and e-mailing while driving are prohibited in all circumstances.
6 - 6 INSPECTIONS
To the maximum extent permitted by applicable law, Quality Payroll Services, Inc. reserves the right to require employees while on Company property, or on client property, to agree to the inspection of their persons, personal possessions and property, personal vehicles parked on Company or client property, and work areas. This includes lockers, vehicles, desks, cabinets, work stations, packages, handbags, briefcases and other personal possessions or places of concealment, as well as personal mail sent to the Company or to its clients. Employees are expected to cooperate in the conduct of any search or inspection.
6 - 7 SMOKING
Smoking, including the use of e-cigarettes, is prohibited on Company and Client premises and in all Company vehicles unless there are designated areas.
6 - 8 PERSONAL VISITS AND TELEPHONE CALLS
Disruptions during work time can lead to errors and delays. Therefore, personal telephone calls must be kept to a minimum, and only be made or received after working time, or during lunch or break time.
For safety and security reasons, employees are prohibited from having personal guests visit or accompanying them anywhere in Quality Payroll Services, Inc. or client's facilities other than the designated areas.
6 - 9 SOLICITATION AND DISTRIBUTION
To avoid distractions, solicitation by the employee of another employee is prohibited while either employee is on work time. "Work time" is defined as the time the employee is engaged, or should be engaged, in performing their work tasks for Quality Payroll Services, Inc. Solicitation of any kind by non-employees on Company premises is prohibited at all times.
Distribution of advertising material, handbills, printed or written literature of any kind in working areas of the Company is prohibited at all times. Distribution of literature by non-employees on Company premises is prohibited at all times.
6 - 10 BULLETIN BOARDS
Important notices and items of general interest are continually posted on Quality Payroll Services, Inc. Website and or bulletin boards. Employees should make it a practice to review the Company Website and or bulletin boards frequently. This will assist employees in keeping up with what is current at Quality Payroll Services, Inc. To avoid confusion, employees should not post or remove any material from the bulletin board.
6 - 11 CONFIDENTIAL COMPANY INFORMATION
During the course of work, employees may become aware of confidential information about Quality Payroll Services, Inc.'s business, including but not limited to information regarding Company finances, pricing, products, and new product development, software, and computer programs, marketing strategies, suppliers, and customers and potential customers. Employees also may become aware of similar confidential information belonging to the Company's clients. It is extremely important that all such information remain confidential, and particularly not be disclosed to Quality Payroll Services, Inc.'s competitors. Any employee who improperly copies, removes (whether physically or electronically), uses, or discloses confidential information to anyone outside of the Company may be subject to disciplinary action up to and including termination. Employees may be required to sign an agreement reiterating these obligations.
6 - 12 CONFLICT OF INTEREST AND BUSINESS ETHICS
It is Quality Payroll Services, Inc.'s policy that all employees avoid any conflict between their personal interests and those of the Company. The purpose of this policy is to ensure that the Company's honesty and integrity, and therefore its reputation, are not compromised. The fundamental principle guiding this policy is that no employee should have, or appear to have, personal interests or relationships that actually or potentially conflict with the best interests of the Company.
It is not possible to give an exhaustive list of situations that might involve violations of this policy. However, the situations that would constitute a conflict in most cases include but are not limited to:
- Holding an interest in or accepting free or discounted goods from any organization that does, or is seeking to do, business with the Company, by any employee who is in a position to directly or indirectly influence either the Company's decision to do business, or the terms upon which business would be done with such organization;
- Holding any interest in an organization that competes with the Company;
- Being employed by (including as a consultant) or serving on the board of any organization which does, or is seeking to do, business with the Company or which competes with the Company; and/or
- Profiting personally, e.g., through commissions, loans, expense reimbursements, or other payments, from any organization seeking to do business with the Company.
A conflict of interest would also exist when a member of the employee's immediate family is involved in situations such as those above.
This policy is not intended to prohibit the acceptance of modest courtesies, openly given and accepted as part of the usual business amenities, for example, occasional business-related meals or promotional items of nominal or minor value.
It is the employee's responsibility to report any actual or potential conflict that may exist between the employee (and the employee's immediate family) and the Company.
6 - 13 USE OF FACILITIES, EQUIPMENT AND PROPERTY, INCLUDING INTELLECTUAL PROPERTY
Equipment essential in accomplishing job duties is often expensive and may be difficult to replace. When using property, employees are expected to exercise care, perform required maintenance, and follow all operating instructions, safety standards and guidelines.
Employees should notify their supervisor if any equipment, machines, or tools appear to be damaged, defective or in need of repair. Prompt reporting of loss, damages, defects and the need for repairs could prevent deterioration of equipment and possible injury to employees or others. Supervisors can answer any questions about the employees' responsibility for maintenance and care of equipment used on the job.
Employees also are prohibited from any unauthorized use of the Company's intellectual property, such as audio and video tapes, print materials and software.
Improper, careless, negligent, destructive, or unsafe use or operation of equipment can result in discipline, up to and including discharge.
Further, the Company is not responsible for any damage to employees' personal belongings unless the employee's supervisor provided advance approval for the employee to bring the personal property to work.
6 - 14 HEALTH AND SAFETY
The health and safety of employees and others on Company property and Client work sites are of critical concern to Quality Payroll Services, Inc. The Company intends to comply with all health and safety laws applicable to our business. To this end, the Company must rely upon employees to ensure that work areas are kept safe and free of hazardous conditions. Employees are required to be conscientious about workplace safety, including proper operating methods, and recognize dangerous conditions or hazards. Any unsafe conditions or potential hazards should be reported to management immediately, even if the problem appears to be corrected. Any suspicion of a concealed danger present on the Company's premises, or in a product, facility, piece of equipment, process, or business practice for which the Company is responsible should be brought to the attention of management immediately.
Periodically, the Company may issue rules and guidelines governing workplace safety and health. The Company may also issue rules and guidelines regarding the handling and disposal of hazardous substances and waste. All employees should familiarize themselves with these rules and guidelines as strict compliance will be expected.
Any workplace injury, accident, or illness must be reported to the employee's supervisor as soon as possible, regardless of the severity of the injury or accident.
6 - 15 HIRING RELATIVES/EMPLOYEE RELATIONSHIPS
A familial relationship among employees can create an actual or at least a potential conflict of interest in the employment setting, especially where one relative supervises another relative. To avoid this problem, Quality Payroll Services, Inc. may refuse to hire or place a relative in a position where the potential for favoritism or conflict exists.
In other cases, such as personal relationships where a conflict or the potential for conflict arises, even if there is no supervisory relationship involved, the parties may be separated by reassignment or discharged from employment, at the discretion of the Company. Accordingly, all parties to any type of intimate personal relationship must inform management.
If two employees marry, become related, or enter into an intimate relationship, they may not remain in a reporting relationship or in positions where one individual may affect the compensation or other terms or conditions of employment of the other individual. The Company generally will attempt to identify other available positions, but if no alternate position is available, the Company retains the right to decide which employee will remain with the Company.
For the purposes of this policy, a relative is any person who is related by blood or marriage, or whose relationship with the employee is similar to that of persons who are related by blood or marriage.
6 - 16 EMPLOYEE DRESS AND PERSONAL APPEARANCE
Employees are expected to report to work well groomed, clean, and dressed according to the requirements of their position. Some employees may be required to wear uniforms or safety equipment/clothing. Employees should contact their supervisor for specific information regarding acceptable attire for their position. If employees report to work dressed or groomed inappropriately, they may be prevented from working until they return to work well groomed and wearing the proper attire.
6 - 17 PUBLICITY/STATEMENTS TO THE MEDIA
All media inquiries seeking the Company's official position as to any issue of the Company must be referred to Vice President. Only Vice President is authorized to make or approve public statements on behalf of the Company. No employees, unless specifically designated by Vice President, are authorized to make those statements on behalf of the Company. Any employee wishing to write and/or publish an article, paper, or other publication on behalf of the Company must first obtain approval from Vice President.
6 - 18 OPERATION OF VEHICLES
All employees authorized to drive Company-owned, leased vehicles, personal vehicles, and or Client vehicles in conducting Company business must possess a current, valid driver's license and an acceptable driving record. Any change in license status or driving record must be reported to management immediately.
Employees must have a valid driver's license in their possession while operating a vehicle off or on Company property and or Client property. It is the responsibility of every employee to drive safely and obey all traffic, vehicle safety, and parking laws or regulations. Drivers must demonstrate safe driving habits at all times.
Company-owned or leased vehicles may be used only as authorized by management or Client-owned vehicles by client management.
Portable Communication Device Use While Driving
Employees who drive on Company business must abide by all state or local laws prohibiting or limiting portable communication device (PCD) use, including cell phones or personal digital assistants while driving. Further, even if use is permitted, employees may choose to refrain from using any PCD while driving. "Use" includes, but is not limited to, talking or listening to another person or sending an electronic or text message via PCD.
Regardless of the circumstances, including slow or stopped traffic, if any use is permitted while driving, employees should proceed to a safe location off the road and safely stop the vehicle before placing or accepting a call. If acceptance of a call is absolutely necessary while the employees are driving, and permitted by law, they must use a hands-free option and advise the caller that they are unable to speak at that time and will return the call shortly.
Under no circumstances should employees feel that they need to place themselves at risk to fulfill business needs.
Since this policy does not require any employee to use a PCD while driving, employees who are charged with traffic violations resulting from the use of their PCDs while driving will be solely responsible for all liabilities that result from such actions.
Texting and e-mailing while driving are prohibited in all circumstances.
6 - 19 BUSINESS EXPENSE REIMBURSEMENT
Employees will be reimbursed for reasonable approved expenses incurred in the course of business. These expenses must be approved by the employee's Supervisor, and may include air travel, hotels, motels, meals, cab fare, rental vehicles, or gas and car mileage for personal vehicles. All expenses incurred should be submitted to the Head of Human Resources along with the receipts in a timely manner.
Employees are expected to exercise restraint and good judgment when incurring expenses. Employees should contact their Supervisor in advance if they have any questions about whether an expense will be reimbursed.
6 - 20 REFERENCES
Quality Payroll Services, Inc. will respond to reference requests through the Human Resources Department. The Company will provide general information concerning the employee such as date of hire, date of discharge, and positions held. Requests for reference information must be in writing, and responses will be in writing. Please refer all requests for references to the Human Resources Department.
Only the Human Resources Department may provide references.
6 - 21 IF YOU MUST LEAVE US
Should any employees decide to leave the Company, we ask that they provide a supervisor with at least Not Applicable advance notice of departure. Thoughtfulness will be appreciated. All Company property including, but not limited to, keys, security cards, parking passes, laptop computers, fax machines, uniforms, etc., must be returned at separation. Employees also must return all the Company's confidential information upon separation. To the extent permitted by law, employees will be required to repay the Company (through payroll deduction, if lawful) for any lost or damaged Company property.
6 - 22 ASSIGNMENT AVAILABILITY & RE-ASSIGNMENT POLICY
This policy only applies after you have been on at least one assignment with Quality Payroll Services, Inc. To maintain your employment status with QPS, you must keep us informed as to your availability. When you complete an assignment, notify Quality Payroll Services, Inc. by phone within 24 hours and allow Quality Payroll Services, inc. three (3 business days after your last assignment ends to offer you a potential re-assignment. If you are not assigned, then every week until you are placed on a new assignment, you must contact Quality Payroll Services, Inc. to inform us of your availability status. If you do not contact us, then we will consider you unavailable for work and to voluntarily resign from employment.
6 - 23 A FEW CLOSING WORDS
This handbook is intended to give employees a broad summary of things they should know about Quality Payroll Services, Inc. The information in this handbook is general in nature and, should questions arise, any member of management should be consulted for complete details. While we intend to continue the policies, rules and benefits described in this handbook, Quality Payroll Services, Inc., in its sole discretion, may always amend, add to, delete from or modify the provisions of this handbook and/or change its interpretation of any provision set forth in this handbook. Employees should not hesitate to speak to management if they have any questions about the Company or its personnel policies and practices.
RECEIPT OF NON-HARASSMENT POLICY
It is Quality Payroll Services, Inc.'s policy to prohibit intentional and unintentional harassment of or against job applicants, contractors, interns, volunteers, or employees by another employee, supervisor, vendor, customer, or any third party on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws (referred to as "protected characteristics"). Such conduct will not be tolerated by Quality Payroll Services, Inc.
The purpose of this policy is not to regulate any employee's personal morality, but to ensure that no one harasses another individual in the workplace, including while on Company premises, while on Company business (whether or not on Company premises) or while representing the Company. In addition to being a violation of this policy, harassment or retaliation based on any protected characteristic as defined by applicable federal, state, or local laws also is unlawful. For example, sexual harassment and retaliation against an individual because the individual filed a complaint of sexual harassment or because an individual aided, assisted, or testified in an investigation or proceeding involving a complaint of sexual harassment as defined by applicable federal, state, or local laws are unlawful.
Harassment Defined
Harassment generally is defined in this policy as unwelcome verbal, visual, or physical conduct that denigrates or shows hostility or aversion towards an individual because of any actual or perceived protected characteristic or has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.
Harassment can be verbal (including slurs, jokes, insults, epithets, gestures, or teasing), visual (including offensive posters, symbols, cartoons, drawings, computer displays, text messages, social media posts, or emails), or physical conduct (including physically threatening another, blocking someone's way, etc.). Such conduct violates this policy, even if it does not rise to the level of a violation of applicable federal, state, or local laws. Because it is difficult to define unlawful harassment, employees are expected to behave at all times in a manner consistent with the intended purpose of this policy.
Sexual Harassment Defined
Sexual harassment can include all the above actions, as well as other unwelcome conduct, such as unwelcome or unsolicited sexual advances, requests for sexual favors, conversations regarding sexual activities, and other verbal, visual, or physical conduct of a sexual nature when:
- Submission to that conduct or those advances or requests is made either explicitly or implicitly a term or condition of an individual's employment;
- Submission to or rejection of the conduct or advances or requests by an individual is used as the basis for employment decisions affecting the individual; or
- The conduct or advances or requests have the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.
Examples of conduct that violate this policy include:
- Unwelcome flirtations, leering, whistling, touching, pinching, assault, or blocking normal movement;
- Requests for sexual favors or demands for sexual favors in exchange for favorable treatment;
- Obscene or vulgar gestures, posters, or comments;
- Sexual jokes or comments about a person's body, sexual prowess, or sexual deficiencies;
- Propositions or suggestive or insulting comments of a sexual nature;
- Derogatory cartoons, posters, and drawings;
- Sexually explicit emails, text messages, or voicemails;
- Uninvited touching of a sexual nature;
- Unwelcome sexually related comments;
- Conversation about a person's own or someone else's sex life;
- Conduct or comments consistently targeted at a single gender, even if the content is not sexual; and
- Teasing or other conduct directed toward a person because of the person's gender.
Reporting Procedures
If the employee has been subjected to or witnessed conduct which violates this policy, the employee should immediately report the matter to the Employee's Supervisor. If the employee is unable for any reason to contact this person or if the employee has not received an initial response within five (5) business days after reporting any incident of what the employee perceives to be harassment, the employee should contact the Vice President. If the person toward whom the complaint is directed is one of the individuals indicated above, the employee should contact any higher-level manager in the reporting hierarchy.
Investigation Procedures
Every report of perceived harassment will be fully investigated, and corrective action will be taken where appropriate. All complaints will be kept confidential to the extent possible, but confidentiality cannot be guaranteed. All employees must cooperate with all investigations conducted pursuant to this policy.
Retaliation Prohibited
In addition, the Company will not allow any form of retaliation against individuals who report unwelcome conduct to management or who cooperate in the investigations of such reports in accordance with this policy. If the employee has been subjected to any such retaliation, the employee should report it in the same manner in which the employee would report a claim of perceived harassment under this policy.
Violation of this policy including any improper retaliatory conduct will result in disciplinary action, up to and including termination.
By acknowledging and acceptance of the policy handbook during your onboarding process of employment, you understand Quality Payroll Services, Inc.'s Non-Harassment Policy.
EMPLOYEE AGREEMENT AND CONSENT TO DRUG AND/OR ALCOHOL TESTING
EMPLOYEE AGREEMENT AND CONSENT TO DRUG AND/OR ALCOHOL TESTING
I hereby agree, upon a request made under the drug/alcohol testing policy of Quality Payroll Services, Inc. (the Company), to submit to a drug or alcohol test and to furnish a sample of my urine, breath, and/or blood for analysis. I understand and agree that if I at any time refuse to submit to a drug or alcohol test under company policy, or if I otherwise fail to cooperate with the testing procedures, I will be subject to immediate termination. I further authorize and give full permission to have the Company and/or its company physician send the specimen or specimens so collected to a laboratory for a screening test for the presence of any prohibited substances under the policy, and for the laboratory or other testing facility to release any and all documentation relating to such test to the Company and/or to the decision-maker of any governmental entity involved in a legal proceeding or investigation connected with the test. Finally, I authorize the Company to disclose any documentation relating to such a test to the decision-maker of any governmental entity involved in a legal proceeding or investigation connected with the test.
I understand that only duty-authorized company officers, employees, and agents will have access to information furnished or obtained in connection with the test, that they will maintain and protect the confidentiality of such information to the greatest extent possible, and that they will share such information only to the extent necessary to make employment decisions and to respond to inquiries or notices from government entities.
I will hold harmless the Company, its company physician, and any testing laboratory the Company might use, meaning I will not sue or hold responsible such parties for any alleged harm to me that might result from such testing, including loss of employment or any other kind of adverse job action that might arise as a result of drug or alcohol test, even if a Company or laboratory representative makes an error in the administration or analysis of the test or the reporting of the results. I will further hold harmless the Company, its company physician, and any testing laboratory the Company might use for any alleged harm to me that might result from the release or use of information or documentation relating to the drug or alcohol test, as long as the release or use of the information is within the scope of this policy and the procedures as explained in the paragraph above.
I UNDERSTAND THAT THE COMPANY WILL REQUIRE A DRUG SCREEN AND/OR ALCOHOL TEST UNDER THIS POLICY WHENEVER I AM INVOLVED IN AN ON-THE-JOB ACCIDENT OR INJURY UNDER CIRCUMSTANCES THAT SUGGEST POSSIBLE INVOLVEMENT OF DRUGS OR ALCOHOL IN THE ACCIDENT OR INJURY EVENT, AND I AGREE TO SUBMIT TO ANY SUCH TEST.
Employee's Printed Name: ____________________
Employee's Signature: _______________________
Date: ___________________
The signed original copy of this receipt should be given to management - it will be filed in your personnel file.
ACKNOWLEDGEMENT & ACCEPTANCE OF POLICY HANDBOOK
ACKNOWLEDGEMENT & ACCEPTANCE OF POLICY HANDBOOK
The Employee Handbook contains important information about Quality Payroll Services, Inc. (Company). I understand that I should consult the Administrator/Office Manager regarding any questions not answered in the handbook. I have entered into my employment relationship with the company voluntarily and understand that there is no specific length of employment. Accordingly, either the Company or I can terminate the relationship at will, at any time, with or without cause, and with or without notice.
I understand and agree that no person other than the President, or Vice President may enter into an employment agreement for any specific period of time or make any agreement contrary to the Company’s stated employment-at-will policy.
Since the information, policies, and benefits described herein are subject to change at any time. I acknowledge that revisions to the handbook may occur, except to the Company’s policy of employment at will. All such changes will generally be communicated through official notices, and I understand that revised information may supersede, modify, or eliminate existing policies. Only the president of the Company has the ability to adopt any revisions to the policies in this handbook.
Furthermore, I understand that this handbook is neither a contract of employment nor a legally binding agreement. I have had an opportunity to read the handbook, and I understand that I may ask an administrator of Quality Payroll Services, Inc. in the Human resources department any questions I may have concerning the handbook. I accept the terms of the handbook. I also understand that it is my responsibility to comply with the policies contained in this handbook, and any revisions made to it. I further agree that if I remain with the Company following any modifications to the handbook, I hereby accept such changes.
I have received a copy of the Company’s handbook or access to view it online on the date listed below. I understand that I am expected to read the entire handbook. Additionally, I will sign this document below on the date specified and understand that this form will be retained in my personal file.
Employee's Printed Name: ____________________
Employee's Signature: _______________________
Date: ___________________
The signed original copy of this receipt should be given to management - it will be filed in your personnel file.
DISCLOSURE TO CONSUMERS AND AUTHORIZATION TO OBTAIN INFORMATION
DISCLOSURE TO CONSUMERS AND AUTHORIZATION TO OBTAIN INFORMATION
As part of our employment process, we may obtain, where permitted, one or more consumer reports or investigative consumer reports about you that we obtain from a consumer reporting agency, such as.
- Consumer reports may include background, employment history, academic and/or professional credentials, military service, credit history, and driving history.
- An investigative consumer report may include information about your character, general reputation, personal characteristics, and mode of living that may be obtained through interviews with individuals who may have knowledge concerning any such items of information. This also may include contact with all listed prior employers to verify your employment history.
- If your employment falls under the federal Department of Transportation (“DOT”) and Federal Motor Carrier Safety Administration (“FMCSA”), including 49 CFR § 391.23, the report could include your driving, safety inspection, and performance history from the FMCSA.
Under provisions of the Fair Credit Reporting Act (“FCRA”), 15 U.S.C. § 1681 et seq.; FMCSA regulations in the Federal Code of Regulations, including 49 CFR § 40.329; and certain state laws, before we can seek such reports, where permitted, we must have your written permission to obtain the information
I have read and understood the preceding disclosure to the consumer. Under the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681 et seq., the regulations applicable to the federal Department of Transportation's Federal Motor Carriers Safety Administration, including 49 CFR § 40.329, the Americans with Disabilities Act and all other applicable federal, state, and local laws, I hereby authorize and permit Quality Payroll Services to obtain information about me, where permitted, which may pertain to my employment records, driving history records, driving performance and safety history, criminal history, credit history, civil records, workers' compensation (post-offer only), alcohol and drug testing, verification of my academic and/or professional credentials, and information and/or copies of documents from any military service records.
I understand an "investigative consumer report" may include information as to my character, general reputation, personal characteristics, and mode of living that may be obtained through interviews with individuals who may have knowledge concerning any such items of information. I authorize information to be obtained from my former employers to satisfy driver qualification regulations. DOT Drivers. I understand that Title 49 of the Federal Code of Regulations, § 391.23, requires that my prospective employer and/or its agent (s) may contact all former employers of a driver within the last three years under the regulations of the Department of Transportation. Information such as dates of employment, position, accident history, as well as information pertaining to my drug and alcohol testing history, may be requested from each employer in accordance with Section 391.23 and 49 CFR 40.25.
By signing below, I consent to and authorize the gathering of this information by my prospective employer or employer and those who my prospective employer or employer has engaged to request and obtain this information including former employers, and/or from or through a consumer reporting agency.I understand and acknowledge that the information provided in the consumer reports or investigative consumer reports may assist my employer or prospective employer to make a determination regarding my suitability as an employee. I further understand that, under the FCRA, in the event of Adverse Action, I may request a copy of any consumer report from the consumer reporting agency that compiled the report, after I have provided proper identification. I agree that a copy of this authorization has the same effect as the original. Where permitted, this authorization shall remain in effect over the course of my employment and reports may be ordered periodically during the course of my employment.
Employee's Printed Name: ____________________ Employee's Signature: _______________________ Date: ___________________
The signed original copy of this receipt should be given to management - it will be filed in your personnel file.
WAGE DEDUCTION AUTHORIZATION AGREEMENT
WAGE DEDUCTION AUTHORIZATION AGREEMENT
I understand and agree that my employer, Quality Payroll Services, Inc. (the Company) may deduct money from my pay from time to time for reasons that fall into the following categories:
- My share of premiums for the Company’s group medical/dental/vision plan.
- Any contributions I may make to a retirement or pension plan sponsored, controlled, or managed by the Company.
- Installment payments on loans or wage advances given to me by the Company, and if there is a balance remaining when I leave the Company, the balance of such loans or advances.
- Installment payments on loans based upon store credit that I use for my own personal purchases, including the value of merchandise or services that I purchase or have purchased for personal, non-business reasons using my employee charge account or credit card, an account or credit card assigned to another employee, or a general company account or credit card, regardless of such purchase was authorized, and if there is a balance remaining when I leave the Company, the balance of such store credit or charges;
- If I receive an overpayment of wages for any reason, repayment of such overpayments (the deduction for such overpayment will equal the entire amount of the overpayment unless the Company and I agree in writing to a series of smaller deductions in specified amounts).
- The cost to the Company and or Client of personal long-distance calls I may make, or messages I may send, using Company/Client phones (landlines or cell phones) or Company/Client accounts, of personal faxes sent by me using Company/Client equipment or Company/Client accounts, or non-work-related access to the internet or other computer networks by me using Company/Client equipment or Company/Client accounts.
- The cost of repairing or replacing Company/Client supplies, materials, equipment, money, or other property that I may damage (other than normal wear and tear), lose, fail to return, or without appropriate authorization the Company/Client during my employment (except in the case of misappropriation of money by me, I understand that no such deduction will take my pay below minimum wage, or, if I am a salaried exempt employee, reduce my salary below its predetermined amount);
- the cost of the company's uniforms and of cleaning the uniforms (the Company will deduct only the actual price it pays for uniforms and cleaning costs).
- the reasonable cost or fair value, whichever is less, of meals, lodging, and other facilities furnished to me by the Company in connection with my employment.
- administrative fees in connection with court-ordered garnishments or legally required wage attachments of my pay, limited in the extent to the amount or amounts allowed under applicable laws.
- If I take paid vacation or sick leave in advance of the date, I would normally be entitled to it and I separate from the Company before accruing time to cover such advance leave, the value of such leave taken in advance is not so covered.
- the value of any time off for absences to which paid leave is not applied (except in the case of those who are paid a fixed salary for fluctuating workweeks, non-exempt salaried employees will have all such unpaid leave deducted from their salary, while exempt salaried employees will experience salary reductions only in units of a full day or week at a time, depending upon the exact nature of the absence, unless partial-day deductions are specifically allowed under federal law); and
- If my employer pays any insurance premiums or retirement system contributions ("payments") on my behalf that I would normally make under the applicable Company benefit plan, the amount of such payments made by the Company, such payments being an advance of future wages payable to me.
- (Any other items appropriate for your company's situation - go over this with your attorney).
I agree that the Company may deduct money from my pay under the above circumstances, or if any of the above situations occur. I further understand that the Company has stated its intention to abide by all applicable federal and Texas wage and hour laws and that if I believe that any such law has not been followed, I have the right to file a wage claim with appropriate Texas and federal agencies.
Employee's Printed Name: ____________________
Employee's Signature: _______________________
Position: ___________________
Date: ___________________
The signed original copy of this receipt should be given to management - it will be filed in your personnel file.
